Old Chicago Pizza + Taproom

It's funny how you go to a restaurant and the first time it's great and you continue going and things seem to worsen wow that's what happened here at Old Chicago restaurant. No one really attended to our table. We got our entree and food at one time drinks were hard to get. I had the calzone. And inside was baby food. Mushy mushy mushy the only thing that had any texture was the bread. All in our food was cold. I wanted to complain but who likes throwing food away? I don't know if I'll ever go back there again it just seems to get worse every time I go.....

I’ve eaten at this Old Chicago several times in my life and it’s always been fine service wise but food wise it’s normally good or even great. That was not as much the case tonight. Their appetizers are better than their entrees. The Italian nachos and pepperoni rolls are always so good! I used to love their Chicago thick crust pizza, and usually order that. This time I got one that wasn’t thick at all but instead had a similar thickness to something you’d find at a delivery place. I’m not sure if they changed their crust recipe or what but it wasn’t as tasty as it used to be and obviously not nearly as thick as usual, especially when you look at the photo I took of my pizza. Not sure I’ll go back for a while and when I do, I’m ordering something else besides a “Chicago thick crust” pizza

I am so disappointed. Normally I go to management before posting a unfavorable review, but I can't even quite wrap my mind around the food quality. It was so marginal and then the dessert was absolutely inedible. Dry hard crusty, the brownie was from a gross mix, and like weeks old and the donut holes were like chewing bubble gum. With no flavor. 🥺

We had placed a $1,200 order for my agency's Open House. There was a miscommunication and the manager yesterday morning was not alerted to the order despite me calling last week and talking to another person to confirm it. Despite this, they still had everything ready an hour later, on time. I was highly impressed. We ordered 5 of the family meal packs ($125 each) which was 25 pizzas, 5 huge salads, a dozen large cookies and 80 boneless wings. I am so glad this location saved the day and greatly appreciated their commitment to getting it done!!

It’s sad that so many Old Chicago locations have permanently closed, but this one is in a prime location and I hope it lasts. The food was great. We got the Chicago 7 pan pizza, Italian nachos, and spaghetti and meatballs. The only negative was that there wasn’t much sauce on the spaghetti. We got a little more sauce. The food was good and the drinks were good. No real complaints. The staff were friendly and attentive.