Olive Garden Italian Restaurant

My seating was horrible, but they were busy so I accepted it. My soup was lovely, but it took them almost an hour to bring my Shrimp Carbonara Tortellini. The pictures you see were on ARRIVAL. This is my favorite dish. Normally very rich, thick tortellini and creamy cheesy goodness drenched in sauce. This time I received a half portion, my tortellini were ravioli fileted a bit to kinda look like tortellini but were flat and empty mostly. Sparse sauce. Total garbage. Did they fire Amber? Hire an inexperienced chef? What's up? Because the food totally bombed and is not the standard it was last year and all of the years previously. Just yuck. And after waiting patiently, with kind understanding about the wait... the lack of food quality was abysmal.

It’s been more than an hour since we ordered food. I understand it’s Friday and it’s busy but come on. More than an hour. Used to be like manager come and apologize for the delay but when you wave at the manager, male manager looked away. Very disappointed. Love Olive Garden but this is the bitter experience we have today. Had to make our food To-go. Very disappointed.

Very nice experience for an early dinner. Our waiter Colby was the best! Made our experience go from good to GREAT! He delivered everything with care and consideration. Great sense of humor! The food was classic good italian. They did change their classic eggplant parmesan recipe which was a bit disappointing. But new version probably a bit healthier! Left very full and satisfied with to go boxes!

I ordered delivery today and purchased two meals. When the food arrived and I opened the bags, the shrimp scampi was missing. I called the restaurant to explain the situation, but the manager’s attitude was very disappointing. She repeatedly insisted that the round container was supposed to contain the shrimp scampi, even though there was clearly no shrimp scampi inside — only the soup that comes with the shrimp scampi. Mistakes happen, but the way this was handled was unacceptable. She spoke to me in a very dismissive way, almost as if she thought I was trying to get free food. Customer service like this is unacceptable.

The servers we had today was porsche. one of the best servers we have ever had at Olive garden and we have been going for years. Brought everything to us very quickly and always with a smile. and was not seemingly like a lot of staff,Hiding in the back. She was right there with everything we needed. Questions more breadsticks soup salad etc. She's the reason we'll come back again.And again and ask for her.