Palm View Branch Library

Nice quiet library but not so great if you have little ones they are constantly shushed or like other review toys taken from area etc…

It was very easy to apply for a library card

The ladies working there are always so helpful. They will assist you with anything you need. The library does look a little plain (needs color) or maybe new furniture. A few paintings, posters, or celebrities promoting reading would brighten up the place. I enjoy this library and I’m glad it’s open in the summer for kids and adults.

The old lady who seems to run the little kids section is super rude. And every time my kid is trying to play she takes all of the toys away, forcing us out. (This has happened on multiple occasions. Every time I’m here.) I hate this branch. I would give 0 stars if it let me just because of this old lady. Idk why you guys have toys if they get taken away everytime.

I booked a study room for 4 hours and my partner booked it for a extra 2-3 hours since we had a lot of work to get done . We weren’t aware this wasn’t allowed since we were two different people booking it and have never been given a problem at the other McAllen libraries about it . When apologizing kindly for our mistake to a lady who worked there she gave us attitude and kicked us out. I do not understand what the issue was if the library was empty , no one was looking to use the study room , and she had already let us be there . Why did she decided to kick us out 30 minutes before if no one was going to use the study room ? Other than that experience it’s a beautiful library and very clean with the good precautions with this whole pandemic situation .