Pancheros Mexican Grill - Cedar Rapids Edgewood NE

I swear to god every time I go in or DoorDash from here they “forget” one of my items (salsa, queso, etc). Literally EVERY TIME. Just ordered DoorDash from THIS location and they forgot my salsa. Bit dramatic - but ruins my meal every time. I don’t understand how it is humanly possible to forget an item EVERY TIME. ESPECIALLY a DoorDash - it’s right there on a piece of paper. Absolutely ridiculous. Wasted my money once again this evening - didn’t even eat my food.

I just went to the Edgewood ordered 2 tacos. The lady told me the total and I swiped my card to pay. My screen showed a different amount. I asked and she said no it's the amount I told you. I got the receipt and pointed out to the lady that it was not the amount that she just told me she didn't know what to do so she called the manager.The manager comes out and I explained I was upset for being overcharged.she told me she couldn't fix i said then remove the whole thing. She voids it and still left the tip. I said mam I did not push the tip and I do not wish to pay a tip would not be removed I must have misunderstood her cuz she meant everything but the tip I said ma'am this was terrible service I absolutely do not want to tip. She said it was a push button she reiterated she couldn't ret

The place was clean and quiet smelled delicious. I sat and waited for my takeout order while 3 employees sat on their phones and never told me my order was ready on the counter. My steak tacos with sour cream, cheese, lettuce, med verde... Turned out to be steak and lettuce wrapped in tortillas. 😤😡

This was my first time trying Pancheros and it was a great experience. I went in the evening when it wasn't as busy so the wait was no existent. It's definitely a great place for a quick bite since you can take your food to go. Or you can take your time, chill, and dine in. The people here are fast, friendly, and can recommend stuff. I just got a burrito with chips and queso. I love how they mix up the burrito with the Bob before they wrapped it unlike Chipotle. Bobbing it before just gives the burrito a better and more even bite. It brought out the flavours in every ingredient. Just an explosions of flavors. Definitely a worthy worthy rival.

I ordered on the app. It was super easy and my meal was ready when I got there. The app was so easy even a person with many birthdays can figure it out.