Pancheros Mexican Grill - Maple Grove

I’ve gone to many locations and this location was disappointing. The claimed they couldn’t fulfill the same order I’ve been getting for 6 yrs. Asking for a side of guacamole and they serve the small sauce dish and charged $2.50. Usually $2.50 is for the larger dish. Meat portions were subpar, overall experience was sad. Picture represents $11.67

I had been here a few times in the past and everything always tastes so fresh. I love how they make the tortillas right there in front of you. A fresh warm tortilla tastes absolutely delicious. I have only gotten the chicken, but they have always given me a good amount of chicken and it has a nice seasoning to it that makes it really good! I like adding the queso to my tacos. I think from now on I’m going to order it on the side because it makes the tacos so messy to eat. The restaurant is always very clean and tidy. The staff is always very kind and polite.

Great burrito spot! The food is always fresh and flavorful, and I love how customizable everything is. The tortillas are warm, the ingredients taste high quality, and the portions are filling without being overwhelming. Service is quick and friendly, even when it’s busy, and the place is clean and easy to get in and out of. Definitely a go-to whenever I’m craving a solid burrito. 🌯

Food was great. But today there was a manager training a new girl. I speak spanish so i was able to understand what she was saying to the new girl. Her way of talking to her was not professional at all. It made me feel very awkward and sad for the trainee. It made the experience bad from the beginning…. Pancheros please choose your managers wisely. Managers that are willing to treat others like humans. Food was good but i couldnt enjoy it because of what i witnessed. Also Wearing AirPods while taking people orders? Not very good customer service.

Overall, I would say there are better options here than Chipotle, but not as good as Qdoba. My biggest issue is there’s cross contamination issues. I cannot eat gluten and I got sick even though I selected gluten free items. I don’t have this issue with the Qdobas I go to.