Panda Express

I just went to eat at this panda location at 11:45 am and they literally had only yesterday's food for sale. I asked the manager in a black shirt, if I could have fresh orange chicken and beef broccoli. I didn't want to eat the little bit of dry food they had from the night before. He said, yes. You'll have to wait five minutes for fresh food. I got my food and they put fresh orange, chicken and beef broccoli mixed in with dried up food from the night before. Not good. I spent 30 dollars today and didn't get to eat anything because I felt it was gross.

45 minutes for online order you said would be ready in 12. You must do better. You have a systemic issue with online orders during rush hour. My food stayed on the counter for 30 min waiting on one item and getting cold… then forgotten. If you don’t respond directly on this review, I will understand you have no wish to fix this critical flaw in your business and you will continue to lose customers. First you need a way to measure how long it takes to complete each online order. Right now the bag is handed over to the customer without anytime stamp of when the order was completed. How do you know if you have a problem with service time with online orders unless you measure it? Second: brainstorm with your team on where the issues are and how to improve speed and service. Third: after

I went in to get few plates but it was already 5-6ppl waiting in line. The place looked so busy but they were under staffed. But the staff was very nice people and I can see he was trying his best to get things done. I think the management is not well, but the food and service were nice! I would go back! Maybe on less busy hours 😅

My husband and I ordered lunch for the 4 of us today. We eat here often due to busy life and work schedules. We usually know what to expect from flavor, portion sizes, sides, entrees, etc. Today however the service, portions, flavors and food were sub par at best. The orange chicken tasted different and the texture was soggy. The portions were scarce and the service was unsatisfactory with limited to no communication and awkward answers to simple questions. Very disappointing especially since we love Panda Express.

The lady messed up my order and then very aggressively remade it. New food then has a hair in it too. I would avoid this location.