Panda Express

Ordered catering from this facility. Received a message that my food was ready 2 hours before I ordered it. Went to get it, and they were super upset that I came early. Nothing was ready and I had to wait until my time anyways. ALSO, ordered shrimp for $57 and received less then half of a container. I understand shrimp is expensive but I paid for a full tray. See pic 🫤 very unhappy with this service.

This particular location I struggle specifically with the chow mein. I’m at the point where I’m ready to give up and stop ordering from panda, but my husband loves it, so this is me asking… begging you, please stop cutting the chow mein with SO MUCH CABBAGE. I understand it’s in it- I’m not asking to change the recipe. I’m asking to follow the recipe (unless somehow, I’m the only unlucky one 1-2 times a month that gets a full bowl of cabbage and barely any noodles.) I’m attaching a picture to show the cabbage. I literally ate all of the noodles out. To be clear, this is a bowl, so the entree and noodles were also in this bowl before being consumed and this is how much is left.

Over all kind of a meh experience, placed an order online, waited for over an hour in store without an employee even acknowledging my existence. Time came and went for my order to be ready only to have an employee who doesn't know how to use their voice to basically whisper and ask if I was in the store. She didn't address all of the folks in line waiting for online orders, completely ignoring about 60% of the customers waiting for the delayed online. Food is decent this location always does well with consistency but waiting for a long time and getting lukewarm food after being ignored for over an hour kinda leaves a bitter experience. But I do request that the company takes the time to assist and set the staff up for success, maybe a screen that the customers can see for when their order

As a doordash driver, and a customer i can say this is the best panda ive ever visited. Employee Mason and the rest of the staff keep this location running like a finely tuned machine. If you want hot, fresh, quickly served food, this is your bet.

Our online order did NOT go though. We received an email saying the store did not receive the order and it would be refunded. No big deal, so we went through the line instead and told the employee, Trinity, and she said sorry it didn’t work and was super helpful about it. Fun to talk to and hooked us up with a small side as a sorry! 10/10! Have loved this panda location for YEARS it’s the best one!