Panda Express
Concord, CA · Chinese restaurant
- Address
- Panda Express, 5458 Ygnacio Valley Rd 20 & 30, Concord, CA 94521
- Phone
- (925) 673-9010
- Website
- www.pandaexpress.com/locations/ca/concord/2053
- Status
- Closed · Opens 9:30 AM
Panda Express is a restaurant located in Concord, CA. It is one of 284 restaurants listed in Concord. Its 3.7-star rating is slightly below the Concord city average of 4.2 stars. There are 10 photos associated with this location.
About Panda Express
Discover bold flavors and fresh ingredients at Panda Express in Concord. Located at 5458 Ygnacio Valley Road our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you're... More
Hours
| Saturday | 9 AM–9 PM |
Customer Reviews
This location always has a lime to the door during dinner hours, and not because they are extremely busy, but there is only one person taking and filling orders at the counter. Most other locations we visit have two or more helpers when busy. Additionally the cook was slow, entres were backed up and the chow mein was tasteless and dry. We both and half and half rice/chow mein, orange chicken, and mushroom chicken. One with honey walnut shrimp. Portions small, and bathrooms dirty. No fortune cookies or soy sauce offered. We'll go to another location (off Oak Grove and Ygnacio) from here in. Had enough of this mediocre location.
Great place to grab an easy dinner to bring home. Clean restaurant, wide variety of menu items, friendly helpful employees. One super nice incentive . . . They don't pressure you for a tip! So nice after so many places hit you up with putting you on the spot expecting a tip on take out. PLEASE TIP THEM ANYWAY. But do it on your terms, not theirs
There was a bug in the original fried rice the lady with glasses and black hair switched it out for a fresh one and served us. Which I should have walked out there. To make matters worse when leaving the store I saw her dump the contaminated food back into the new one. I respectfully asked for a refund as I would not be eating the food. She said she didn't understand since it was switched out and fresh. To which I explain if there was a bug in one of the platters there's bound to be more. She then raised her voice and said so other customers could hear that "there were no bugs in the store and that the bug fell in" which it did not it was actively crawling up from the bottom of the fried rice and that I would have to speak to a manager to get a refund, who wasn't on site or get store cred
This Panda Express has really gone downhill. Today my daughter and I both threw our plates straight in the trash. My orange chicken tasted sour, and she said her rice smelled like dirty dishes. They also do this weird thing where 3 people have to check your food, so your food gets opened and looked at multiple times, its slow and unsanitary. This used to be a good restaurant.
I orrdered carryout online and put in an request for beef and broccoli as a separate entree. After dumping out the contents of the container, I only received broccoli. I would have appreciated some communication about them running low on a dish instead of finding this out at home.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.