Panda Express
El Cerrito, CA · Chinese restaurant
- Address
- Panda Express, 5020 El Cerrito Plaza e-2, El Cerrito, CA 94530
- Phone
- (510) 526-9989
- Website
- www.pandaexpress.com/locations/ca/el-cerrito/1003
- Status
- Closed · Opens 10 AM
Panda Express is a restaurant located in El Cerrito, CA. It is one of 65 restaurants listed in El Cerrito. Its 3.8-star rating is slightly below the El Cerrito city average of 4.2 stars. There are 10 photos associated with this location.
About Panda Express
Discover bold flavors and fresh ingredients at Panda Express in El Cerrito. Located at 5020 El Cerrito Plaza #e-2 our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether... More
Hours
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday | 9 AM–9 PM |
| Tuesday | 9 AM–9 PM |
| Wednesday | 9 AM–9 PM |
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–9 PM |
Customer Reviews
So I’ve had a negative experience two times in a row now, hence review. First time both fried rice and noodles were burnt, and so was the Beijing beef. That’s over 50% of my food. Figured it was a new chef. Now second time but this time I ordered food for me and family, yet portions felt small, paid $1.50 extra for shrimp yet got 4 and 5 pieces (requested 2 servings). The extra two show again eggplant low and mushroom chicken low. I should have opened and checked the order before leaving but they said these were fresh so I waited on the side while the plates got put together. I’m not going to drive back to complain but I’ll definitely be keeping a closer eye on portions if I decide to come again in the future. It’s a shame, love Chinese food and this Panda is close to my work.
Excellent place to watch homeless dig through the trash and shower in the soda fountain while the staff stand around doing nothing. Oh and don’t try to buy a panda crafted beverage for the price on the menu, because they’ll tell you it’s “wrong” and charge you $3.40 instead of $2.90
Panda Express .. I had a very disappointing experience during my recent visit. The portions served were extremely small, and rather than providing an appropriate amount, the employee spread the food to make it appear larger. When we politely inquired about the portion size, the employee responded with a rude and dismissive attitude. I hope this feedback is taken seriously, as customer service and consistency are important to maintaining trust with customers.
I’m really disappointed with the quality of the food at Panda Express lately. The chow mein, in particular, has gone downhill, it's undercooked, dry, chewy, and completely lacking flavor. The Kung Pao Chicken was overly salty, and the Orange Chicken seemed undercooked. It feels like the authenticity and care in preparation just aren’t there anymore. I truly hope they consider bringing back skilled cooks who can bring real Chinese flavor back to the menu.
This location has gone downhill in the past 6 months. I brought my son in at 10:15am and the healthy entrees are empty and employees are all sitting down eating in the lobby. What the heck, how can you be out of food so early after just opening.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.