Panda Express
Gainesville, VA · Chinese restaurant
- Address
- Panda Express, 13906 Promenade Commons St, Gainesville, VA 20155
- Phone
- (571) 470-8778
- Website
- www.pandaexpress.com/locations/va/gainesville/3337
- Status
- Closed · Opens 9:30 AM
Panda Express is a restaurant located in Gainesville, VA. It is one of 92 restaurants listed in Gainesville. Its 3.3-star rating is slightly below the Gainesville city average of 4.2 stars. There are 10 photos associated with this location.
About Panda Express
Discover bold flavors and fresh ingredients at Panda Express in Gainesville. Located at 13906 Promenade Commons St our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether... More
Hours
| Friday | 9 AM–10 PM |
Customer Reviews
Most every time I go to this location it’s not a bad experience, typical Panda Express. Today we were served by “Ning” her portions are abysmal, and she really seemed to enjoy filling up the scoops with primarily veggies. I can appreciate a balanced scoop but shorting me on the very expensive protein that I actually went there to eat is not cool! I don’t know that I will be returning after this experience. My total was around $36 for this and a Bigger plate that looks very similar, along with a medium entree on the side. Very displeased, this is not the first time “Ning” has given shoddy portions, but it very well may be the last. Stop being Stingy!
Shout out to Panda Express! This location is always fast, but tonight was Awesome! I was probably in the building for a total of two minutes, from ordering to filling my drink. The food looks great and service was nice and Super Quick! Really appreciate the team working tonight in Gainesville, Va!
For non-Asian, American/Asian cooking, their food is always tasty, usually served hot (at least at a holding temp), and one of the best values. For $13 the portion was huge, we shared it and left with a solid 5-6 oz leftover to take home. Beijing beef with lo-mein, fairly crispy beef, lots of veg, and not drowning in sauce. Above average egg rolls to boot. Best fast food value out there. Staff and store, at this location, were superb.
I am truly disappointed and disgusted with my recent visit. While the food itself tastes good, the overall value and service were terrible. The main issue is the portion sizes. I ordered a plate, and the servings were drastically smaller than what l've received in the past. It felt like the management had issued a letter to severely ration the food. Paying nearly $20 for a small plate with minimal portions is simply not worth the price anymore. This represents a significant decline in value. Furthermore, the service was lacking. As other reviewers have noted, the staff seemed completely detached. There was a noticeable lack of eye contact and engagement, giving the impression that there was "no joy" in their work. Until the portion sizes are restored to a reasonable level that justifies
The food and service were good. The manager was actually cleaning the customer area and wiping the tables down while we ordered. I like the orange chicken, My wide gets the honey walnut shrimp we both got fried rice and lo mein. The service staff was friendly and helpful, this was the first time at this store. I will go back it was a pleasurable experience.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.