Panda Express

Hoffman Estates, IL · Chinese restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Hoffman Estates
#25
of 67 restaurants
City Percentile
23%
rating percentile
Address
Panda Express, 4585 W Higgins Rd BLDG N-1, Hoffman Estates, IL 60192
Phone
(847) 645-9886
Website
www.pandaexpress.com/locations/il/hoffman-estates/1401
Status
Closed · Opens 10 AM

Panda Express is a restaurant located in Hoffman Estates, IL. It is one of 67 restaurants listed in Hoffman Estates. Its 3.5-star rating is slightly below the Hoffman Estates city average of 4.0 stars. There are 10 photos associated with this location.

About Panda Express

Discover bold flavors and fresh ingredients at Panda Express in Hoffman Estates. Located at 4585 W. Higgins Rd. our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you're... More

Hours

Saturday10 AM–10 PM
Sunday10 AM–9 PM
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Customer Reviews

★★★★★ 5.0 juan herrera · Oct 2025

I had a great experience from the second I walked in to the second I left, Victoria and Calvin were very kind and quick with the food, the hospitality was great! Thank you Victoria for a great experience this Friday night!

★☆☆☆☆ 1.0 Kasia Smusz · Feb 2026

This location is very badly managed. All but one of the employees are standing around eating panda food and ignoring the one and only customer in line. Only one guy was running around putting food in the deep fryer. Eventually they finally decided to take pity on me and asked me what I wanted. Then I had to wait 20 min for them to make some orange chicken because they were out of almost every single item on the menu. People came in after me and it was the same issue. No apology and no estimated wait time. I've been to a few pandas before and never had such a horrible experience.

★★★★★ 5.0 Tatan Chavez · Oct 2025

Victoria and Calvin had great hospitality towards me. Served my food quickly and it tasted amazing

★☆☆☆☆ 1.0 Brian Hayes · Jan 2026

I tried to order here. You have two employees running the front and two in the back on a Friday night at 5pm. There is one woman doing EVERY order while the other is keeping herself at the register. My sympathy for the one as she has now made about 15 plates in 25 minutes to try and get them out of the weeds, but it's a Friday night at 5pm. People just keep coming and I left. This location needs some major management upgrade or something.

★★★★☆ 4.0 Raul Huerta · Dec 2024

Services Some What Slow It Is Always Full of People specially On The Weekend Period Body Food Quality Was Good. I’ve been in this place a couple times and it hasn’t changed much which is a good thing. The one thing I didn’t like it’s the Kitchen doesn’t Look Well mountain I Could use a little bit more cleaning and the parts are terrible stained with Food!

Accessibility & Amenities

✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Quick Bite ✓ Small Plates ✓ Catering ✓ Counter Service

Services

Chinese restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.