Panda Express

I recently visited this location with a friend and had an uncomfortable experience. My friend approached the counter to order, and for some reason, the staff member did not want to serve him. He came back to our table upset and explained what happened. I personally did not react or say anything, I was simply observing. Shortly after, the same staff member began speaking loudly from inside the counter area about us. I honestly could not hear exactly what was said, and it did not personally bother me. However, in customer service, professionalism and respectful communication are very important. I am not taking sides, and I did not see my friend being rude. What I did notice was the staff member speaking loudly in a way that felt unprofessional. Panda Express is a large and respected brand,

Food is good but extremely horrible customer service. Waited in line to get my pickup order and the cashier lady gave me an attitude. She refuses to give me my pickup order because apparently there is a different line for pickup order with no customer in it. Even worse is no staff is on point to service the other line yet the cashier refuses to give the order. Please train your staff properly regarding customer service and how to treat customer or better yet don't hire rude people.

I had a great experience at Panda Express in Tysons Corner Mall. The food is always fresh, but what truly makes this location special is Marie. She works incredibly hard yet always greets customers with a big smile and a positive attitude. She genuinely cares about everyone who comes to the counter and makes you feel welcomed. Her kindness and energy brighten the whole place. Thank you, Marie, for making each visit such a pleasant one!

The noodles were cold and staff were so rude. I came on 11th feb’26 at 2000 hrs approx there was this staff named KABITA and ROSA or ROSE(couldn’t able to read the name properly). She seriously don’t know how to talk and if you ask something she makes weird faces. I came on 12th feb’26 at 1515 at encountered the same issue, staff were very rude The one who took the order and makes the bill was rude and when I asked for spoon she said we have only fork and no spoon however I can see the cutlery pack behind her. It’s not my first time in here, earlier the staff were so nice. There was this white old lady named MARIE she was super nice but I can’t see here both the times. Overall the food was nice it’s just the staff were so rude that even though the food is nice I will never want to come i

This place neutralizes my craving for Chinese food...delicious, fast, and yummy!