Panda Express

Visiting Palm Springs. Was really worried about portion cost and service based on recent reviews. Happy to say both were excellent! Our server even took the extra effort to help us bring our food to our table!

TWICE within a span of 1 month they forgot items in my order because they weren’t available and the cook had to make them, I reassured saddahi it was ok we don’t mind waiting. We were sitting down and she brought us the food in a tied plastic bag we trusted everything was in there got home they were missing one small entree that we were charged for, we called she wrote down my husbands name and we brought the reciept a few days later and picked it up. A week later they forgot the whole 3 orders of orange chicken on a bigger plate, it was just chow mein in the box and the one who helped that day was Salma and we called and they did the same wrote down my husbands name and told to bring the receipt again. When he went in that day the manager a male who’s name we didn’t get had the audacity t

All I came to do here is to give a huge THANK YOU to Salma. I think that is her name. I went in last week and asked her for a small bowl and she took care of me. I think the girl that helped me was Salma, but if it was not Salma, It is a girl whose name starts with an S. I wanted to say, thank you so much for your amazing service. I walked in and shared with you about a past experience I had at that same location and she apologized. Then she went on to assist me. She definitely knows what customer service is all about. I will always be grateful for that orange chicken.

Having eaten at many Panda Express locations over the years, we have never had such smalls portions as we did at the Rancho Mirage location today! Service was OK and the team pleasant, but it was obvious that portion size was controlled. Having paid extra for the Honey Walnut Shrimp, I expected more than 6 pieces! Very disappointing! AND I'VE JUST NOTICED I HAVE NO FORTUNE COOKIES! WTA ....!

The service is horrible. You wait in line then you are told it will be a few minutes....which ot is not... Instead of helping the 6 people in line that need to get back to work, he decided to do the pick up orders and make us all wait. I my opinion you should help the people in the physical store first and get them out of the line. Myself and 2 others walked out of the restaurant because we cannot afford to wait in line. The first guy said he was already waiting for 9 min and people before him were complaining they did not have the items they wanted to get and had to wait. Please help this store out it is losing business