Panda Express
Sherman, TX · Chinese restaurant
- Address
- Panda Express, 3150 US-75, Sherman, TX 75090
- Phone
- (903) 326-1299
- Website
- www.pandaexpress.com/locations/tx/sherman/3384
- Status
- Closed · Opens 9:30 AM
Panda Express is a restaurant located in Sherman, TX. It is one of 147 restaurants listed in Sherman. Its 2.9-star rating is slightly below the Sherman city average of 4.2 stars. There are 10 photos associated with this location.
About Panda Express
Discover bold flavors and fresh ingredients at Panda Express in Sherman. Located at 3150 South U.s. Highway 75 our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you're... More
Hours
| Friday | 9 AM–10 PM |
Customer Reviews
This was easily one of the worst restaurant experiences I’ve ever had. . Several of us were in the drive-through for over an hour, while customers who walked inside were clearly given priority and had their food in 5–10 minutes. After sitting in line for more than a hour, we asked once how much longer it would be. Instead of getting a simple answer, we were spoken to rudely and with an obvious attitude, as if we were an inconvenience for even asking. We were then told to provide a receipt as proof of purchase — after already ordering, paying, and waiting in line for over an hour. The way it was handled was dismissive and disrespectful. When we finally reached the window, the staff acted surprised and dismissive when we explained how long we — and the cars behind us — had been waiting. Rath
The worst experience I have had at Panda Express, and really any fast food. We waited with no explanation in the drive through for a hour, kids were screening in the back, my wife was crying. Finally my wife, (who is usually extremely polite) got out of our car to go inside and see what was taking so long. They treated her like trash demanding a receipt. And they didn’t apologize to me until I told them I had been there for a hour. And they seemed surprised. Whoever is the manager should be fired for re trained. I travel the country for work and have been to a ton of restaurants, and this was in the top 3 worst experience.
We sat in the drive through for at least 45mins. Very frustrating when you have young kids and a long roadtrip ahead of you. Never leave reviews and don’t usually get frustrated, but I was not happy. I ended up having to go inside to see if we could get our order, and the lady was super rude. Oh yeah, and they got our order wrong and only gave us 2 forks instead of 3.😭😭
This was a bad experience because the website told me this one was 2 miles away, when it was 11. I really needed the one by Target and Panera. But that's about the website I guess. The complaint about the store is people waiting for pick up/to-go orders or are door dash pick up get ignored forever in favor of people going down the scooping/building line or whatever its called. A door dash girl who was there before me waited longer than me, she was just getting talked to as I left. horrible to be ignored when my food was already bagged up. People in the drive thru are apparently getting ignored too. Heard one man that was told to pull around but never got food so just came inside to the serving line and they remade his order. Five stars on the food it tasted good. Typical taste on my honey
Spend your money elsewhere. First time at Panda Express in years. My wife and I went for dinner and stood in line. A manager and a teen were behind the counter working on orders and were never once acknowledged. We thought maybe things had changed and went to the cashier to order, who then told us to go stand back in line where we were, and we'd get helped. The manager then tells the young man to help. The cashier forgot to add items to my ticket and scolded me when I paid that I didn't pay for other said items and asked my wife if she wanted sauce, to which she said yes. The cashier just throws the sauce packets to her. The food (orange chicken and crab rangoons) were old and soggy. The egg roll was hard and dry. The only thing going for us was the Coke and the fortune cookies. I'd leave
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.