Panda Express
Surprise, AZ · Chinese restaurant
- Address
- Panda Express, 16760 W Waddell Rd, Surprise, AZ 85388
- Phone
- (623) 584-1360
- Website
- www.pandaexpress.com/locations/az/surprise/2730
- Status
- Closed · Opens 8 AM
Panda Express is a restaurant located in Surprise, AZ. It is one of 276 restaurants listed in Surprise. Its 3.5-star rating is slightly below the Surprise city average of 4.0 stars. There are 10 photos associated with this location.
About Panda Express
Discover bold flavors and fresh ingredients at Panda Express in Surprise. Located at 16760 W Waddell Rd our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you're dining... More
Hours
| Saturday | 8 AM–11 PM |
| Sunday | 8 AM–11 PM |
| Monday | 8 AM–11 PM |
| Tuesday | 8 AM–11 PM |
| Wednesday | 8 AM–11 PM |
| Thursday | 8 AM–11 PM |
| Friday | 8 AM–11 PM |
Customer Reviews
Friendly & clean. Food is good. I love Panda Express. Only thing is really frustrating is that when I order for delivery & I request 8 packs of sweet & sour to have enough for my appetizer & food they NEVER give me what I ask. Sometimes it's 2 or 4 packs, but they either NEVER read the order details or hate me. Really annoying since im paying for the food & it ruins my meal when there's not enough sauce. 😒
I wish I would have read the reviews first. My rice was burnt and once you taste burnt it's hard to remove that from your taste buds. They were out of some food selections and it was 11am.
The fried rice was disgusting it had no flavor and only carrots! Unfortunately I had got home before checking.
We have been to this location multiple times in the past and it wasn’t great but it wasn’t too bad either. So today we stopped by for lunch and it was a disaster. They had run out of the food we ordered and said they would bring it to the table for us, no big deal. It took probably 20 minutes to get our food and then the order was screwed up but we didn’t say anything because we didn’t want to wait even longer. We asked if they would cut the meat into smaller pieces because they don’t offer knives for the customer to do it themselves….and of course they didn’t. The “manager” was the checkout person and walked away from the checkout leaving several people standing around unable to pay the bill and leave, had to be 6-8 orders stacked up and nobody to check them out. The young manager started
If they tell you to pull up in the waiting spot, don’t do it, they’ll forget about you. They told me 5 min. and didn’t get my food for almost 30 min. because they forgot about me and my food. I had to bang on their lobby window since the lobby is already closed. These incompetent employees would’ve went home for tonight and I’ll still be sitting in the waiting spot for my food. 1 week later: I came back to order my usual which is 2 entree plate Cheow mien, sesame chick and Beijing beef. They gave me the Cheow mien and the Beijing beef and 1 piece of sesame chicken. That's right..1 piece of chicken for the 2nd entree. Be advise, just go inside and order to make sure you're actually getting the food you paid for.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.