Panera Bread

I picked up lunch for my office today and we were all very happy with our lunch selections. My Harvest salad was delicious and way more than I could eat (I saved half for dinner tonight!). As always, the french bread was crusty and flavorful, the perfect accompaniment to my salad. The broccoli & cheddar soup was also a huge hit. Super easy to order online and was ready at the front counter when I came in to pick it up.

The first picture is my entree as advertised. Meat, onion, sauce side to side. A nice filling to bread ratio. The other pictures are what I received. Thin on filling making for mostly bread. Onions still in a ring only on a half. Pitiful roll coverage. Also, it took 18 minutes to receive our order. Unacceptable for a fast casual restaurant. The man putting the orders together and calling them out was friendly. The tomato soup, Mac and cheese, and brownie were good. Do better with food prep or I’ll have to write this offer as another miserable private equity story.

FIX YOUR DRINK MACHINE! This place is the McDonald’s ice cream machine of sofa fountains. AND THEY SELL “UNLIMITED SIP” MEMBERSHIPS!??? (Very limited based on supply). The younger staff can be nice. But the managers and maybe owner are always there sitting around while the place is a mess. Pick up the trash, wipe off the tables, be proud of where you work! The bathroom is textbook “how to motivate people to leave in 5 minutes”. Gross, slowest towel dispenser ever, and looks awful! My goodness! Walk over to Chick-fil-a and learn how to run a restaurant! Go anywhere else until this place gets its act together.

Yes...I went only because a group of friends was going and I was disappointed as always. Ordered a bowl of chicken & wild rice soup that literally had two small chunks of chicken in it!!! It also had this weird thickness to it. I wonder if they are adding some sort of thickness to make it look like more. It did have somewhat of a weird taste to it and if that weren't enough, the sanitation grade was a 96! The plus side was the dining room attendant was nice.

I stopped here while traveling for work for a late dinner. The food was fast, fresh and delicious. I also received exceptional service. The manager was clearly on top of his store and was sure to make sure the guests were taken care of. Great experience, I'll be back to this location next time I'm in the area.