Panera Bread

Against better judgment, I've ordered from this shop a number of times more than one and I could not be more disappointed. Missing parts of orders, partial refunds on items that weren't part of the issue, and no inventory taken during the day to know what to offer replacements for late in the day. If I were ordering from this To-go Panera, I would not leave until every item was accounted for because oftentimes even the right number of items may mean you have a substitute without your knowledge. I would never order delivery from this store if it's an option to go elsewhere.

20241130 I didn't know this is a To Go store. I ordered carry out on my app, and walked in to find there is no seating. There are several ordered self-serve stations, and right in front of the kitchen is where the food is placed for pick up. This place looks and feels clean.

This Panera Bread branch was a clean and convenient location near Costco. However, coffee at this location tastes different than the coffee at other locations. I'm not sure if it was just this one day or what. I first came to this branch to get my usual Panera Bread hazelnut coffee after a meal. I was very excited to find this location closer to my home, but after tasting the coffee today, I'm not sure if I will continue to come here in the future. It didn't taste at all like the hazelnut coffee I've had at the three other locations around here. If you ever visit this location, be sure to check the coffee flavor before you leave.

It is takeout only Panera bread with no seating. Just pickup and go. They probably need to add some benches as people wait for the order to get ready. Orders seem to be only through app or self serve. No drive through, Just take out. They typically have curbside pickup. It is right next to five guys, party city and target. Close to Costco complex, that brings a lot of people to this area. Happened to stop during grand opening. Glad to have this location open in this area.

I ordered cream of chicken & wild rice soup to take home; but gotten chicken noddle soup. I cannot return or exchange cause I’m already at home. When I started eating it, the soup is too salty. I hope next time… for the staff to double check the food before they put them in the paper bag.