Panera Bread

Ordered on the app.and went through the drive-thru to pick up. Got home and found out I was missing our cranberry orange slices. Called and had to go back up there to get them. Waited for several minutes to be acknowledged and waited on. Was told "we are out of cranberry orange slices" but there were several in the case. PLUS I was told when I called they were setting 2 slices aside for me. She finally found them. But I do have to say, there weren't very many cranberries in it!! See photo - frustrated that I had to make a return trip AND the product - while tasty- didn't look like the picture in the menu

Panera is always amazing! The food is fresh, the place is clean, and the service is fast. Everyone is friendly, but Sophia is the best worker there — she’s super kind, helpful, and makes the whole experience better every time. She deserves recognition because she really cares about customers and does her job so well. Definitely one of my favorite places to eat. Highly recommend!

Umm the bagel is 1. smaller and 2. whoever sliced the bagel must be new at the job…because what is thissss Love the bagel but the size and terrible slicing just ain’t it—especially for how pricey Panera is

Food is as expected. But the staff (I've only been doing drive-thru) is not very friendly at this location, downright sour, at times. And I've been for both breakfast and lunch times, had different people, but never a smile, and when I'm the one to hello, or how are you, or have a nice day, I get straight faces, no answer. And they seem to take longer, so less efficient. I like the Courthouse location much better.

1 star feels generous. Looking closer at the reviews it seems like consistency, rotten food, and cleanliness are consistent problems at this location. We were just stopping thru on a road trip. Here was our experience: -Ordered 2 bowls of oatmeal. 1 was watery with no sugar, and 1 was basically hard and dry like they scraped the bottom of the barrel, and then it was loaded with sugar. My husband had to dump it over to pour the sugar out. Where was the consistency?? -Ordered a yogurt parfait for my toddler. The fruit seemed to have spoiled in it, so there was a LOT of thick brown liquid on top. I couldn’t believe they’d serve that to someone! We threw it out without opening it. -The bathroom was dirty (soap all down the walls, handles gross, paper towels on the floor), and the floor was st