Panera Bread

In the past few months I had noticed that portions gotten smaller, to the point that won’t even satisfy a child. I paid $6 dollars for what looks like half a pb&j on sliced bread and always missing ingredients, plus another $6 for 3 tbs of Mac & cheese or soup, it’s ridiculous…

The service and food at this Clermont Panera was very good. However the men’s bathroom was terrible. Feces on the toilet and both trash cans were overflowing. Obviously it had not been cleaned recently. I hope they correct this.

I usually enjoy visiting this Panera Bread, but today’s experience was quite disappointing. I arrived about an hour before closing and noticed that almost everything had already been removed from the display, which took away from the visual appeal that’s normally part of the experience. The staff, however, were laughing and joking around loudly, creating an unprofessional atmosphere. The lack of attention was also noticeable in the overall quality and presentation of what was served. Additionally, the high chairs available for customers with children were in unacceptable condition, dirty and one even wet, which made them unusable. The general cleanliness of the place left a poor impression. I chose to come here instead of Starbucks, expecting the same pleasant experience I used to have,

Thank you, Crystal and Tanner. I came in right at opening for my egg, cheese, avocado, and tomato on a croissant at 6:30 a.m., as I needed to be at work by 7. Tanner took my order with proficiency, and Crystal expedited it so I could be in and out quickly. They were both pleasant and even acknowledged me by name. That goes a long way and truly energized my morning. Your store location is my favorite within the area

I wouldn’t usually take the time to review a Panera but the one in Clermont has great customer service. My friend’s young daughter picked Panera for a birthday celebration dinner and when we met there I gave her a ballon and her gift. While we were in line she was playing with the ballon and it broke off the ribbon she was holding and floated to the ceiling. My friend’s daughter immediately looked sad. Within no more than minutes two employees, I believe in leadership, were getting a large ladder from the back. They brought out the ladder, in the middle of the guest line, and got the ballon. We didn’t expect them to be so kind and get the ballon but it was really special. Thanks for making her birthday dinner so nice!