Panera Bread

Durham, NC · Cafe

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Durham
#567
of 883 restaurants
City Percentile
27%
rating percentile

Panera Bread is a restaurant located in Durham, NC. It is one of 883 restaurants listed in Durham. Its 3.9-star rating is slightly below the Durham city average of 4.2 stars. There are 10 photos associated with this location.

About Panera Bread

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our... More

Hours

Saturday6 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Nikki Scott · Aug 2025

2026 update: ordered a whole caesar salad with chicken and was given a bowl maybe 1/3 full, hardly any lettuce, no chicken and old vegetables. I bought it to the managers attention and he offered no other resolution other than a refund. Whoever made the salad should be ashamed of themselves and the manager should be even more ashamed for allowing such poor quality. You would think if youre paying $8 for a bowl of soup they'd at least fill up the bowl. When I do order rapid pick up, they never use their designated pick up section, rather just place it in the window where they serve dine in folks. I've stood there plenty of times without being greeted wondering on the status of an order which I was told was ready. Customer service goes a long way and this location has zero.

★★★★☆ 4.0 James Goerke · Aug 2025

The food was good and service was quick and friendly. But they didn’t have ketchup… they had packets of mustard and mayo but no ketchup. It didn’t even look like they normally had it but are out and when I asked about it the response seemed to indicate they’ve never had it. How can you sell breakfast sandwiches, in America, and not have ketchup? I can tell you the asiago sausage and egg breakfast sandwich would have benefited greatly from a bit of ketchup.

★★★★★ 5.0 Dr Duck · Aug 2025

The sevice was great. I had one of the best chicken sandwiches ever, and the spicy soap was incredible only available for the season we are in now Sept. Not HOT just nice and spicy, and came with a nice little loaf of warm bread. I can't wait to go back again. Met the manager sorry forgot his name but a super nice guy and willing and wanting to serve his cutomers. Please don't look close as the soap bowl as it is half empty, I was busy spooning it down.

★☆☆☆☆ 1.0 Jose Vasquez · Jan 2026

The service was terrible, and I ordered a bacon and turkey sandwich, but they gave me one with only cheese. I ordered it to go, and I only realized it on the way home. It's terrible how they rip people off.

★★★★☆ 4.0 Jane Barbour · Mar 2026

I gotthe philly on ciabatta.I enjoyed my sandwich. It was very filling. I do feel that there could be other options for sides. It was a bit pricey.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

CafeBakeryBreakfast restaurantCatererCoffee shopDelivery serviceTakeout RestaurantSalad shopSandwich shopSoup restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.