Panera Bread

i’m from st. louis and in st. louis panera is called st. louis bread co so imagine my surprise when i move to nc and its not called that here.. i said eh ok i fell in love with the cinnamon crunch bagel when i was a kid and they got em here so oh well panera it is. well picture this. you’re sitting in bed at 11pm and you say man i could really go for a cinnamon crunch bagel and your husband says put an order in for 6:45am and i’ll pick some up for you before work. lovely. good man. ok so you wake up before your toddler for once in your life because you’re so excited for your cinnamon crunch bagel. (you ordered 4) imagine your crushing disappointment when there is not a single crunch on any of the bagels, and but a whisper of cinnamon. on all 4. now, i get it, i’ve worked in the service i

So we've tried this 2x I ordered the bowl and my wife ordered the cup of soup. Its allegedly 4 oz more for the bowl. Doesn't really look like it. Just know that you are not getting much more if you upgrade to the bowl....

Our most recent experience at this location was by far the worst. I advise upper management to check their cameras (01/06/2026 @11:20-11:35 AM) Noelle was the assigned cashier and the mannerisms of the so-called "manager" with the bad attitude. It isn't our fault the employees made a terrible Iced Creme Brulee Latte (which we've had before). It tasted like watered down cream! My wife asked politely for a refund because it was not good. The manager stormed up to provide the refund and after thanking her, she closed the drive thru door and continued to walk off. To which, my wife exclaimed thank you just for her to respond "Yeahh!". I've visited this Panera on many occasions but this level of service is uncalled for. Drop some training on your employees on how to have manners and respect for

We’ve been getting delicious soups and sandwiches from this location for YEARS. We’ve done curbside pickup, drive thru service and dine in eating; we’ve never been disappointed with any of the food choices (and this was even during COVID). Today we decided to dine in and we were pleasantly greeted by Spencer who not only rang us up but also applied my rewards for a discount on our pick twos. It was refreshing to converse with an actual person instead of a random tablet. Affordable, quick and yummy. Highly recommend.

This morning I order a cheddar turkey sandwich. I requested toasted bread and they didn’t,so I ask nicely again and i think she just put the whole sandwich in the oven cuz the lettuce was bad and no cheese on the sandwich 😐so the taste was terrible.I thought they will change the sandwich but give me same service was rude and bad.