Panera Bread
Kennewick, WA · Cafe
- Address
- Panera Bread, 6821 W Canal Dr, Kennewick, WA 99336
- Phone
- (509) 384-1017
- Website
- www.panerabread.com/en-us/cafe/locations/wa/kennewick/6821-west-canal-dr?utm_medium=local&utm_source=google&utm_campaign=dpm-dist&utm_term=606374&utm_content=main
- Status
- Closes soon · 9 PM · Opens 7 AM Sat
Panera Bread is a restaurant located in Kennewick, WA. It is one of 236 restaurants listed in Kennewick. Its 3.4-star rating is slightly below the Kennewick city average of 4.2 stars. There are 10 photos associated with this location.
About Panera Bread
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our... More
Hours
| Friday | 7 AM–9 PM |
Customer Reviews
Never know what you'll get. Sunday afternoon staff blatantly disregards instructions. This has happened multiple weekends in a row. Hubby and I ordered same salad and his had almost no greens. I ordered extra dressing and barely got any. Consistently ignore extra chicken and to leave off feta. Do better.
New building. Everything is delicious. These restaurants don’t disappoint. Panera is the place.
Worst experience of my life trying this place, 12$ for a side of Mac and cheese that was boxed and was a "small". A salad that was missing avocado on one of them and the chicken tasted like it had been out all day and it was 3:30pm. My sandwich meat tasted rancid and smelled even worse and the lady at the drive thru didn't even ask us what side we wanted. She threw 3 pieces of hard bread in the bag with no covering just touching the outside of all the other items. The so called “French baguettes”was hard as a rock was not even edible. She seemed Annoyed with our order and when we requested to also try their baked goods feast she was irritated and didn't want to take our order. 60$. Of horrible food and even worse service. I wouldn't recommend this place to my dog and would never go again.
I ordered a meal for my family of five, and when I arrived for Rapid Pickup, I found out someone had accidentally taken my order. Even though it wasn’t their fault, the team immediately stepped in and handled the situation so quickly and professionally. While waiting, at least three employees checked in to make sure I was being helped, which I truly appreciated. The gentleman assisting me — I believe he may have been the manager — apologized sincerely, ensured my order was remade correctly, and even offered an extra treat for the inconvenience. His professionalism and kindness really stood out. My order came out perfect, fresh, and delicious. Thank you to the entire team for turning a stressful moment into a great experience. Excellent customer service!
All food was cold and not fresh. Greek salad was not bad, but Aisberg salad leafs turned brown. Bread 🥖 cold and old. Cinnamon roll hard as a brick, not tasty... 2 stars for the passion fruit green tea. The dishes are not removed from the tables. The tables are not completely clean. I don't think I'll go back, and I don't recommend it to my friends.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.