Panera Bread

I have never been in a bad Panera until today. No one is in line. No one comes to the counter. I’m waiting to even order. There is no ice for my drink. It’s in a pitcher where water is melting in my drink and is now diluted with water. So I had to pour off the water first before I got my drink. Nathan, who is the assistant manager took my order and has the personality of a speed bump. Even the furniture is in disrepair. Very sad!

never left a review before but today I ordered the toasted italiano without any of the veggies so just ham salami and cheese. i was given the sandwich and it had only two pieces of the salami and no ham. it was just bread and cheese and aioli at that point it felt like i was just eating hard bread with mayo. so annoying when it costs $8 for a sandwich, i would’ve had them remake it but i didn’t look at it while i was still there.

Wouldn’t suggest going, this place is a scam. Got 2 small smoothies $7 each along with what you see in the pictures and ended up paying $60!

I’ve been here three or four times before, and overall the cashiers are very helpful and polite. This complaint is specifically about today’s order—the portions were microscopic! I paid real money, not Monopoly. I need real food with actual size, not this. Will be asking for a refund!

Placed a delivery order to be sent to my husband at work and the DoorDash driver Khaled, forgot the drink and was not responding when I asked if it was being brought back. He then messaged back and said when he asked the employees if there was a drink with the order, they said no. The receipt clearly stated there was a beverage on the order. Not only was the driver unresponsive, he did not offer to correct the issue nor take accountability for not reading the order correctly and either forgetting the drink or keeping it for himself. The order was also incorrect.