Panera Bread

Lubbock, TX · Cafe

Rating
3.1/5
★★★☆☆ 3.1
Reviews
20
Rank in Lubbock
#410
of 737 restaurants
City Percentile
17%
rating percentile

Panera Bread is a restaurant located in Lubbock, TX. It is one of 737 restaurants listed in Lubbock. Its 3.1-star rating is slightly below the Lubbock city average of 4.2 stars. There are 10 photos associated with this location.

About Panera Bread

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our... More

Hours

Saturday8 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Darlene Wanderlich · Feb 2026

This location should be closed. I can definitely understand why this location has 3 stars. I went through the drive-thru with no service. I stopped at the intercom to place an order. Waited a few minutes and someone finally came on. I was asked to pull around, and so I did. I waited at least five minutes with no service. I could see at least 4-5 employees coming and going in the kitchen. A few would stare and look away. Seriously? This is horrible. They only had two cars in the parking lot so it’s not like they were busy. But still this shouldn’t excuse this type of behavior. I will add, my husband went to the same location before Christmas to get me a gift card as part of my stocking stuffer. He had a horrible experience with the cashier and manager. My husband explained them as very rude

★☆☆☆☆ 1.0 Taylor Mckee · Mar 2025

PLEASE DONT COME HERE!! They literally don’t know what they’re doing and honestly I don’t know how they are still open and operating. I ordered a salad and soup and the soup is cold I also got a smoothie that isn’t even filled all the way!! The employees have no clue what they’re doing and it’s ridiculous. NEVER EVER AGAIN!!! Please don’t waste your time or money here!!

★☆☆☆☆ 1.0 Marcy Watson · Oct 2025

I never leave reviews but we waiting 30 minutes for cold food and the plates were dirty.

★☆☆☆☆ 1.0 kawaii pie547 · Nov 2025

Oh! Man!. I don't understand why I keep giving this place a chance when I'm disappointed everytime. I got a mid salad, "med" drink, and a stupid medieval baguette! All for almost $18 is absolutely expensive. If that was the case I should've ate at chipotle or anywhere else. Panera focus on y'alls soups and nothing else. Improve your menu because the only thing I found was good or decent is the chili. I agree with another reviewer instead of an extra baguette especially if your getting a bread bowl. Have sour cream, cheese, and etc. That's why the parking lot is always empty.

★★☆☆☆ 2.0 Renee · Sep 2025

Don't do military or student discounts. Waited a long time to get service in person for my first-time not going drive through. Tables were not very clean and it's kind of confusing to navigate inside. I got their chili bread bowl and i had asked if they had any cheese or sour cream or if it was at an extra cost they told me the soup doesn't come with that. Super white-washed. We're literally in the south. What kind of chili doesn't have crackers, cheese, corn bread, and/or shredded cheese with it??? I originally came to get the corn chowder limited special but i came too late and it was already ended so i got that instead. Very annoyed with it but it wasnt bad. I wanted my friend to experience panera for the 1st time and she said it was alright. Expensive for basic she said. I don't return

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

CafeBakeryBreakfast restaurantCatererCoffee shopDelivery serviceTakeout RestaurantSalad shopSandwich shopSoup restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.