Panera Bread

my mac and cheese was ice cold, and our order took long even though the restaurant had a couple of people. We noticed lately the service and quality of food is down hill. It seems like people dont care. If you asked me, it all comes from the top. What a shame...we love panera but this one that is close to our home is just disappointing

Lady in the front was super friendly and professional she made us feel Very welcome. Place is big very clean and comfortable food was perfect and delicious

I placed a rapid pick up order during my lunch break and walked from work to this location to pick up my meal. When I returned back to work, my sandwich was just thrown in its container. I went back to the store to speak directly to the manager about this. I showed her the package and its contents. She just briefly apologized and said she will train the employees how to package the meals for rapid pick up. I don't think this is a training issue. What employee just throws or places a sandwich in a box the way they did, not realize it and not fix it. She did not make it right with the customer, even after I told her I walked to and from the store. So much for customer appreciation. Its been 3 days since I left feedback about their service on their website with the box checked to contact me.

First time here. Horrible Service by the manager, a young woman. Very Rude and disrespectful. A manger mistreating customers is very strange, maybe because I am a woman too, not sure why. Very slow service also.Dont recommend at all.

Today I decided to give another try to “ PANERA BREAD “ @ Miramar, fl. Definitely they have improved a lot! Service got better. The place is super clean and well organized. I had a super delicious Sprouted grain flat bagel, with egg white spinach, super fresh avocado, Cheese and tomato. Also I included a cheese danish with a super fresh coffee. The wait was les than a minute. Below you will find my previous comment. I’ m moving from 1 star to 5 (I’m super happy for them) (Service has declined dramatically. The wait is horrible, with tree register in the front only one person; and take for ever, Constant new staff. Understaffed. Staff doesn't seem to be with it.