Panera Bread

We are done with this location. The one in North Charleston has good customer service and food. We have given these guys more than enough chances to work this out but they continue to disappoint. We paid $13.09 for what was supposed to be a large Mac and cheese. Please see picture. There is about an inch in that cup. WHEN this place closes it will be for poor management. I don't know at what level the failure is but the employees working there don't care and it appears there is no one there to remind them they should

Ordered a bowl of chicken noodle soup for my sick girlfriend and after driving 20 minutes back to her we discovered the bowl contained no chicken or noodles. Just broth. Well done!

I placed my order online for pick up and when I got there my order was not ready, they informed me that they ran out of asiago bagels and offered to make us any other sandwich however other employee told us they are making more asiago bagels and if we didnt mind waiting theyll make my og order so we agreed. She gave us complementary drinks as well and when they were finally ready they were pretty tasty. At one of the charlestone locations when I tried to get this same asiago they just told us it was out and didnt care much, just told us to order something else.

Last went to Panera 3 months ago, looks like it will be at least that long again. Today I asked for sliced cucumber with a bagel and cream cheese—and added $5-6 to the order? “With our new system we can’t charge items a lá carte” so they had to charge for a sandwich? After 5+ mins for staff to research and return with an $11 charge I left. The best I can say is the space was clean and the polite cashier tried to fulfill my request; additional staff were unhelpful.

Tried this place again after being disappointed previously. Disappointed again. Previously tried to order bread and they told me they were out of bread. It was during lunch time. Which is confusing since its in their name. It took forever and they kept messing up everyone's order. This time I tried their soup which they said feeds 4 people. It was less than what I get from 1 ladels order for triple the price. Soup was mainly broth as well. Avoid at all costs.