Panera Bread

I submitted a complaint about my previous order because the avocado toast was black and so hard that I had to throw it out. Management replied with a reward card and apologized so I gave them another chance. Unfortunately, I shouldn't have, because it seems someone purposely sprinkled sharp glass on my toast this time around, and when I called Michael, the manager, he didn't seem to care that my toddler was about to eat glass. I've never seen so many poppy seeds and sesame seeds on an order and I'm sure that was purposely done to attempt to cover these tiny shards. This restaurant needs to be shut down.

I love it here, specially the very kind Chassity, the cashier who took our order , she’s my favorite and the guys who are giving out our orders. Very friendly spirited smiling, respectful and courteous people. Place is clean, the ambiance, has an outdoor option, lots of parking area, great freshly made food. My favorite Panera place for now. I’ll see if other stores reflect the same vibe.

I hate that I have to come here and leave a review because the food IS so good. And had I seen a suggestion box I would have just left a note. Not happy about spending 12.99 on a footlong chibatta french dipper sandwich And getting to my car only to find out I've got less than half a cup of dipping sauce. 4 oz to be exact (per the staff). It was barely enough sauce for half a sandwich. So I go back inside to ask if I can get some more sauce; only to get responded to with. ' That's just how it comes' I said 'okay. Well it's barely enough. Could I please get some more?'. To which the answer was 'No. We have no way to ring it up.' The only solution that she could come up with was that she would have to charge me for a cup of soup , which costs $6.69. that makes absolutely no sense!. Now if

Ordered black bean soup and instead drive thru have me a half filled cup of onion broth. Called to let them know and no one answeres the phone and no voicemail option. Last time eating there for awhile.

Why does this location always get things wrong? If they just said so at the window, Hey we're out of avocado would you like a different sandwich?! Then I would order something different and go on with my day. But this crap happens every.time.I.order.drive thru. Someone is not communicating. And it's not me. I asked for avocado.