Panera Bread

Very disappointing experience at Panera Bread. The attendant/ Cashier had a rude attitude and was not helpful at all. On top of that, the food quality was terrible. The sandwich they served me was clearly burnt, as you can see in the photo, and it tasted dry and overcooked. For the price they charge, this is unacceptable. Customer service and food quality really need improvement.

Only went for tea. Which was good. Usual a clean and friendly panera near a main street.

I get food here all the time, and I'm just going to say that Sara is the absolute best! There was an issue with doordash, which was out of their control, and she made a stressful situation so simple. 100% recommend this place. Their employees care about their customers. I go here all the time and I will continue to be a loyal customer. Thank you so much!

Ordered a couple of breakfast bagels to dine in. After repeating order 3 times because of a language barrier, we grabbed a table. The order was 1 bagel with ham and cheese and one bagel with egg. After a 10 minute wait, the person that took the order walked over and gave us 2 PLAIN bagels. I got up brought them back and explained the order was incorrect to the same person that took the order and brought them to us. He then turned to the cook and tried to explain to him the issue....in a foreign language. I know, shocker. So between the two of them it wasn't getting resolved. Finally a manager came over. English wasn't his first language either. After realizing what the issue was, he was able to complete the order. While waiting at the counter for the order, I noticed another guy standing

The GM at Quincy Panera helps people how he sees fit to. I walked in, to p/u an order, was told they were waiting on something to cool, so I step aside. Another woman walks in 3 minutes after me, to pickup the same exact thing, but he was able to prepare it for her. Maybe he was doing it as an attempt to flirt, but when I called him out on it, he played dumb- almost trying to gaslight me, like he didn’t understand what I was saying. THIS IS WHY I GO TO & LOVE THE BRAINTREE PANERA!