Panera Bread

This location is convenient to a lot of N. Raleigh. Unfortunately, I have found the services hit and miss. Sometimes they're prompt and friendly. Other times slow and unwelcoming. Generally the food is good and as expected for Panera Bread. Here again though consistency is lacking at this location. I do enjoy the atmosphere and it's one of the rare Panera breads in the area to have a second floor. Also the fireplace is a nice touch when they have it on. Typically there is outdoor seating. You may find parking to be hard to find. Overall, I hope they up their game.

Went here twice recently for lunch, ordered throught the app, pickup times qere accurate. Sandwiches i tried so far are great. Chips are good. Overall good lunch and these days not much more the any other fast food place.

Clean. Food quick and hot - no wait at 4:30 Wednesday afternoon Con - cracks in the pleather seats make it feel like one is sitting on razor wire! Hailey was very helpful and brought my food to the table, as I have a broken foot. Small hot chocolate; cup of chili; full size brownie: $13.63 including tax & a 50¢ tip.

AWFUL customer service. I went into this Panera bread to order take out, and 2 workers (1 white woman-heavy set and 1 black woman-rather tall) were snickering and talking about my appearance as I am minding my own business. DO NOT COME HERE IF YOU LOOK EVEN A LITTLE DIFFERENT THEY WILL JUDGE YOU AND MAKE YOU FEEL AWFUL ABOUT YOURSELF. Spoke to Kirk the manager who stated he would be speaking to them. @panerabread hire better employees.

10/10 for the atmosphere! There is a section upstairs you can go that is so chill and quiet. It even has a little fireplace ;) Also, there is a guy that seems to be a manager, or maybe just loves what he does. He greets everyone, is very friendly and informative. His smile went a long way. Food was great, and staff were nice!