Panera Bread

I ordered at the counter and the person taking my order got all three things wrong. However, the manager Jerry made it right with no complaints and even offered me a pastry as an extra. I appreciate Jerry's attention to customer service. It reminded me that I will likely order through the screens that are at the counter or through the mobile app. But hats off to Jerry. She did a great job making this right

Food is over priced and sometimes seems like a scam. They asked what free side i wanted, chips, bread, apple, fruit cup so I said fruit cup and they charged me 2.50 more... Not only that but the service is terrible. Some old guy literally had to yell for someone in the back to come out and take orders of the people in line. This was during lunch time so the staff must have known people are here from work trying to get a quick meal... For those of you wondering why we didn't use the kiosk, we'll the kiosk kept telling everyone transaction canceled. Staff also didn't care about it.

Staff was very friendly and kind. I extremely enjoyed their soup ( broccoli with cheddar cheese ) especially the French bread in a bowl so good. Their cookies and pastries tasted mouthwatering. Furthermore, the tea is incredible ( old fashion English kind ). Beautiful urban zone to sit down with family, best part they don’t sell alcohol so very satisfying with families and children. Definitely coming here more often. Loved it.

Looks better than it tasted. Not compare to fresh baked on brownie, cinnamon roll and drinks were a little bland but ok if you want that natural. Still drinks could been better while still giving me the healthy natural quality.

Livin' the drive thru life. This Panera in Rancho Cordova, is one of the few that have a drive thru. And it's not too far or cumbersome to get to from Highway 50. Easy enough to get to. But the drive thr ordering/pickup window is physically immediate after the right turn. So if you don't angle your car close enough, you'll be stretch armstronging. And it doesn't help if you have TRex arms. I've been stopping by here occasionally throughout the years. Customer service has been great. But the food quality is a hit or miss. On my last visit, the BLT was a dismal representation of a sandwich. It had two thin, short, see thru, microwave type bacon. But they served the bacon ice cold. Interesting Panera choice. The lettuce was an arugula salad mix. Another interesting Panera choice. The tomat