Panera Bread

Rancho Santa Margarita, CA · Cafe

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Rancho Santa Margarita
#42
of 73 restaurants
City Percentile
11%
rating percentile
Address
Panera Bread, 30642 Santa Margarita Pkwy Suite E-102, Rancho Santa Margarita, CA 92688
Phone
(949) 459-9000
Website
www.panerabread.com/en-us/cafe/locations/ca/rancho-santa-margarita/30642-santa-margarita-parkway?utm_medium=local&utm_source=google&utm_campaign=dpm-dist&utm_term=204137&utm_content=main
Status
Open · Closes 9 PM

Panera Bread is a restaurant located in Rancho Santa Margarita, CA. It is one of 73 restaurants listed in Rancho Santa Margarita. Its 3.6-star rating is slightly below the Rancho Santa Margarita city average of 4.3 stars. There are 10 photos associated with this location.

About Panera Bread

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our... More

Hours

Friday6 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Elmira Behineh · Mar 2026

Jennifer, who works there, is very rude and impolite, providing zero customer service. I have had a Sip Club membership at Panera for years, ordering coffee and food every day. The other day, I ordered a coffee through the kiosk, received my cup, and then asked Jennifer to check my reward. While I was filling my coffee, she loudly across the cafe that you have to pay for your coffee, in a very rude manner. I explained to her that I have an Sip Club and come here every day. She raised her voice and said, 'No, you don't.' Finally, one of the staff members came and explained to her that I placed my order and have it. She didn't apologize and continued to be rude. Zero customer service. I am so sorry for the poor behavior and customer service.

★★★★☆ 4.0 Brian Nguyen · Jan 2026

Solid value duet for $8.99, tomato soup, baguette, and a mediterranean half sandwich is about as healthy as it gets at a restaurant.

★☆☆☆☆ 1.0 umut ince · Jan 2026

If you’re reading this and your food arrived late, the main reason is the staff working here. Even when the order is ready, they don’t hand it over and they make things difficult for DoorDash drivers who come to pick it up. As a result, your food gets delayed because of them. In addition, they clearly show a lack of trust toward both DoorDash drivers assigned by the system and independent drivers like me. Every single time, they insist on confirmation before handing over the order. However, the bags are sealed, so we cannot see what’s inside, and we are forced to accept and deliver items we cannot verify because they keep insisting on confirmation. If something is missing from your order, it is not the fault of the DoorDash driver or the person delivering your food. It is because the sta

★☆☆☆☆ 1.0 Gustavo · Feb 2026

I had a very humiliating experience here as a DoorDash courier. The woman at the pickup counter (wearing glasses) refused to give me the order unless I loudly read the customer’s name out in front of everyone. I found that disrespectful and unnecessary — I showed the order on my phone like we always do. She kept insisting, speaking to me in a condescending tone, and ultimately denied me the pickup. Couriers are partners in your business, not people to be publicly tested or embarrassed. This was unprofessional, degrading, and a complete waste of my time. I expect basic respect when I come to do my job. Very disappointing service.

★★★★★ 5.0 Joel Galindo · Feb 2023

I love the food! Being a member you get free drinks and with the You Pick 2, your tummy will be happy! The Mac n cheese or tomato soup is one of my favorites! The people at this location are friendly and asked if I needed help multiple times.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

CafeBakeryBreakfast restaurantCatererCoffee shopDelivery serviceTakeout RestaurantSalad shopSandwich shopSoup restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.