Panera Bread

This was my second time visiting this location. Both times it was a bad experience. Today I wanted to give it another chance and went there with my toddler. The cashier was actually very nice and friendly and that’s where our positive experience ends. I ordered kids Mac and Cheese and Avo toast. We got seated and waited and waited.. Two gentlemen that ordered right before us got their food, ate and left and we still waited. When people were coming in and getting their food I decided to check the time. It had been 15 minutes. I have never waited this long in any Panera locations. Since other orders didn’t take that much time I went to ask where my order was. I was approached by a man in a purple shirt and I, very politely, said that it’s been 15 minutes and was wondering where my food was.

I’m not sure why I keep giving this location chances but I will never order from this place again. I placed a delivery order this morning and I’m thoroughly disappointed. The photo attached is a picture of their “avocado toast” — wrapped in regular paper, with a light handed “spread” of avocado. It looks unappetizing and tastes bland too. I’ve ordered this before and this is NOT how it is normally packaged. And I should’ve never paid $4.49 for this BS, but I had to add an item to qualify for a delivery order. I also ordered the oatmeal and was at least happy it looked good, despite not having strawberries. Every time I’ve ordered from here, they never have the right ingredients in stock, they don’t make the food items correctly, and the staff is unfriendly. Please consider ordering your fo

The 2 girls, Shawn and Monica (drive thru)who took my order and serve me were quite rude and had very derogatory tones/attitudes. Not a pleasant experience at all and they were not even busy. Plus the sauce was all over the outside of the sandwich and of course no napkins. Also they forgot the pumpkin seeds for my soup and the soup didn't taste as fresh as other locations.

I’ve been to this location three times. Twice through the drive through where I’ve waited up to 10 minutes for service, this doesn’t include the wait time for the food before I finally just drive away. And once in house, where when I’ve walked in, the counter folks walked away and I waited 5 minutes for service. I really don’t know what is up with this location. Panera is my favorite bogie fast food. I’ve even give this location a good try, but it’s really just not worth it. Avoid this location if you can.

This location is the worst I’ve ever been to. I never have trouble at other Paneras. But this one is a mess. Every single time, something is wrong or missing from my order. Today I ordered online to give them ample opportunity to fix the food and have it ready. When I arrived at the drive thru, they said I needed to come inside because they had a car at the window that was going to take them a long time. ONE car. When I went inside, they had my bag ready, but no one asked me what order I was there for. It was behind the counter so I couldn’t get it. I stood and waited with several others. They were telling all the Door Dashers they didn’t have their orders ready. They didn’t seem to know what was going on with any of their orders. Once they finally took my name they handed me my bag, which