Panera Bread

Honestly, I consider Panera Bread my go-to place for hangovers. Whenever I’ve had a rough morning after partying, their green smoothie heals me within the hour. Whenever I think “hungover,” I think Panera Bread. They have treats available, but I’m not a fan since they don’t taste fresh in my experience. My friend also had a sandwich there and came home the same day complaining about her stomach hurting. The atmosphere is nice, but it feels basically like a Starbucks for people between 40–80 years old. There were a lot of very mature guests there. The employees are nice, and usually they seem to be in their early twenties or early thirties.

The service was quick and the food was nice and hot, on a cold, damp, winter's day. It all tasted delicious. I had a you pick two of autumn squash soup and a half of a chicken pesto ciabatta dipper. Yum!

Out of the 20 + places to eat on rt 50 (exit 15) we chose Panera. We walked in,not busy and waited almost 10 minutes at the counter . Easily 5-6 employees walked past us while waited to place our order. I finally asked if someone was going to take our order and the girl just looked at us with a blank stare and continued walking past..not even an acknowledgement of the customer. Obviously there is no emphasis on the value of their customers, but like I said there are plenty of other choices that do. NEVER AGAIN

The restaurant is poorly maintained. The employees act like they absolutely hate working there. The drink area is dirty the supplies are not refilled. When you get hot coffee it’s slightly warm. The exterior of the building is poorly maintained as well.

I have lived in Saratoga since July, 2020 and whether it’s in-house, drive-thru, or delivery, this location gets it wrong every. Single. Time. I wish I was exaggerating. It’s absolutely unbelievable. We keep trying over and over again to give them another chance but this location just cannot get it right, EVER, and after so many missteps, I felt like it was finally time to speak out, after 5 years. I’m sure it won’t change anything but just…really!?! Five years…and then some probably?! Who is managing this place?