Panera Bread

The most spacious & best designed Panera interior I've been to! They even have a dual-sided fireplace by the small tables. So many seating options--booths, 4-chair tables, lots of 2 chairs ones, & outdoor seating. And even 2 lounge chairs! It doesn't even look that big from the outside but so spacious inside. The bagel & muffin we ordered was fine. Coffee bar in separate section from the cold drinks. Staff were professional, friendly yet not intrusive. The only thing needing improvement is a restroom upgrade, especially the toilets.

i ordered online and got the bakers dozen for cinnamon crunch bagels. when i got them, they were boxed up and were not sliced and toasted as requested. the first one i cut open was clearly not baked all the way as i could see and feel the difference in texture. each one that i sliced in half was this so i was unable to eat any of them. i called the store because i wanted to make sure if i reordered them that they would be edible. the manager cut me off when i explained what happened and then put me on hold which was okay..until it had been over 20 minutes of being on hold and then they had the audacity to hang up on me and not answer when i tried to call back. all i wanted were some dang bagels and to make sure if i reordered that they would correct. very unprofessional to place someone on

This Panera has gone very much downhill. Rude employees, ridiculously small portions thrown together like slop. My latest orders have been pickups. If you order something extra like chicken on your salad, you won't get it. Its happened several times. Today I ordered an Asian salad with extra chicken. Instead I got what looked like about a half portion of chicken. My daughter didn't get her croutons for her soup. I cannot help but think that poor management, and employees who don't care (especially if you don't tip them, and I don't because sorry I don't believe this type of restaurant warrants tipping). Whoever owns this Panera needs to address these issues. Its always been overpriced but the menu, food always made me think it was worth it. Not anymore. You'd probably get better fo

This Panera location is run terribly. We ordered a chicken salad, got home and realized the salad had no chicken on it. We live a few towns over so could not drive back at the moment and instead called the store. We were supposed to be put down in the "mess ups" book for the meal to be remade at a later time. Came in today to get the meal remade and intending to pay for another meal for myself. The current manager on duty, mid 50s woman with glasses, threw a hissy fit and literally threw the bag of chicken she had mistakingly made off to the side saying, "I don't want to deal with that just use my account." I told the poor girl she made suddenly responsible that I was good and didn't want any food from this location any longer. Utterly ridiculous behavior from someone who is supposed to

Shay was awesome. She took our order at the register and was super nice and helpful deciding what we wanted. She was very professional and communicative! Loved her and her service!