Panera Bread

Went to Panera Bread today for the first time. I’m a retired Marketing executive with over 45 years experience working with a wide array of fast casual, quick service and upscale restaurant chains. First of all I was not given any instructions on how to get my order. She said they would call me. Not the case. Second, the place was a mess. Napkins and straw wrappings on the floor throughout. Tables were dirty. I used the restroom and found the trash bin overflowing with towels on the floor. That was my first and last visit to PB

Banera Bread in Snellville is a solid spot for a fresh meal and cozy vibe. The service is usually quick, and the food is consistently good, especially the soups and salads. Great place to catch up or grab a bite while working. Slightly pricey, but worth it.

The soups were very bland. The potatoes in my soup were crunchy. The tea was horrible and tasted old. Bring back the pumps!! Also it was extremely dirty. It literally made me loose my appetite on a meal that wasn’t great to begin with. I wish I could post pictures of the lack of cleanliness. Hair and crumbs on the window seals and head satins on the wall from people sitting in that one chair. It was so gross!

Wow. This used to be a wonderful restaurant. Today’s experience was not. Ordered a “pick 2” with tap water to drink which came to almost $14. Soup was lukewarm, borderline cold, and the new spicy steak sandwich had little steak, and dripping with too much sauce. The condition of the restaurant was poor…..trash receptacles were overflowing, dirty plates and bowls were stacked up. Employees had that “I don’t want to be here look and attitude.” No manager in sight. Disappointing decline in this restaurant. Not going back.

I ordered a baker’s dozen of bagels and was excited to see a new Asiago Everything option. Since my whole family loves both everything bagels and Asiago bagels, I decided to make half my order this new variety. Unfortunately, when I got home I realized they weren’t Asiago everything bagels at all — they were bialys. Even more disappointing, they barely had any “everything” topping. On closer inspection, I found maybe two tiny flecks of garlic and no poppy seeds or other traditional everything seasoning whatsoever. My wife summed it up perfectly by calling it a “nothing bialy.” I’m very glad I only ordered half a dozen of these. I’d strongly recommend that anyone interested in trying the Asiago Everything ask to see them first before ordering. I don’t know if this was a one-off mistake or i