Panera Bread

This is the Second time (and last) that I visit this panera location, i ordered a grilled cheese sandwich. Bread was soggy (not grilled all the way), used some cheap kraft / American cheese that tasted like plastic which they smothered very messily or put way to many slices the sandwich , either way it was coming out on both sides & it was a hot mess. (Maybe a 3 yr old would be ok with that, See pics please) Shame on panera for using cheap cheese on such a simple sandwich , the bread usually highlight on your sandwiches was a soggy mess. Worst part of this visit was asking for a replacement sandwich instead of refund. I did drive thru & I had to go inside to request if they “could do that” as per the drive thru employee…. I ordered my usual , the Mediterranean & of course it was missin

I don't know what the actual problem is behind the curtain here, but accuracy and consistency are not words I would associate with this location. I have been here at least 8 times - exclusively in the drive thru - but only once was my order actually correct. I order the exact same salad every time, but there's nearly always something wrong with my order. Wrong dressing, wrong toppings, missing toppings, entirely wrong order in the bag with my name and order on it. Next time I'm jonesing for a salad, I'd be better off throwing $15 in singles into a bowl, coating them with dressing, and eating that instead.

UPDATED AUG 2025. Panera BREAD doesn’t sell BREAD. They only have a couple of loaves and some rolls. ORIGINAL REVIEW Sterile Hospital cafeteria? Nope it’s a Panera with lots of hard chairs, a hundred blazing bright 1000w LED lights and nowhere cozy to hang out! The French onion soup in the bread bowl interesting concept except there’s no soup broth. Just a bunch of wet onion slices and a micro glob of cheese. And For this price could I get a ripe tomato in my sandwich? Publix is in the same parking lot and they sell red tomatoes. Maybe try them? Sat here for an hour at 6-7PM no one has bused tables. Not worth the premium prices. Won’t be back.

Tried their new hot creme brulee drink on a cold day. First, she gave it as a cold drink so she had to remake it hot. Got home and realized the cup was only half full. This place is a 'hot n miss'. Sometimes they get the order right, other times, they don't. Otherwise, the food isn't too bad for a drive thru.

I was only waiting for a short period of time, nothing unreasonable. But for the wait Ron still apologized and offered me a drink and truly seemed like he cared about getting me my order in a timely manner. The other associate who place the order in the window was also very polite and helpful ensuring I had all my items all the way down to the straw at the very end.