Panera Bread

The place is clean and looks nice. However we walked in and there was no one at the registers to take our order. We stood there for 3 minutes at least before anyone came to take our order. We took our order to go and when we looked in the bag on the road we discovered that they messed up two out of our four items and the apple we got as one of our sides has a big bruise on it. We ordered the Grilled chicken & avo BLT. It had no avocado or lettuce on it! And barely a piece of bacon. You can see how it’s advertised vs what we got. Then we also ordered a kids turkey & white cheddar sandwich. It came out with no cheese at all! The other two items were the kids grilled cheese which was good and the Strawberry Caprese salad which was also good. Unfortunately on the whole though a poor experienc

I’m really upset because Panera is one of my favorite places to eat at. I love the food! I get it almost all the time. I will have to say the Panera at Statesville always messes up my order. The past four times I have gone they messed up one to a few things, and a few times prior. It really upsets me because I get home and realize things are missing and i guess i should start checking the bag, but you shouldn’t have to. I’m not one usually to complain, especially since I have worked in the food industry before, but it frustrates me when you spend money on food that’s already pretty pricey and its in correct. I ordered a sandwich today and modified a few things. None of my modifications were on there. I also got a salad and put extra dressing and there’s hardly any dressing…. This is my or

Placed an order for scones and they were ready when I arrived. I went in to look at other bakery items. Three scones were in the case however the lady waiting on me had made my order for the 5 I picked up and gave me a lecture on how she had to use everything they had in stock to make my order and could only make 3 extra. I just moved to this area and in the past I had ordered from both Boone, NC and Hickory, NC and never had any problems. This is unacceptable and back then I could order a variety of flavors ( multiple berries). This totally ruined my impression of all the Panera’s in this area!

My daughter and I placed a DoorDash order from Panera. She ordered soup and salad, and I ordered soup and a half sandwich. When our order arrived neither of the soups were in the bag. They forgot to send us half of our meal. The receipt that was taped to the bag had everything listed, but obviously someone didn’t bother checking the order before handing it to the DoorDash driver. How difficult is it to make sure everything is in the bag? Do better.

Thought we would try it out since we've never been. The food was very good but pricey for what you get which was a surprise. Walked in and no one was behind the counter or anywhere. We waited and finally used the kiosk since no one was there. Might be back.