Panera Bread

I had to order twice from this store, the first time, totally on the delivery driver for stealing my food. It did take me 2 hours to get in touch with a manager at the store, he was very polite, but the associate that initially answered the phone, brushed off my concern as if I was inconveniencing her, when I was simply trying to get an answer about where my food was. I ordered a second time, the same associate picked up, a new manager, same neglectful attitude as the associate. I could hear in the background how irritated they were with me when I was simply trying to prevent the incident from earlier. I truly love this Panera Bread location so it sucked having this experience stain my having such a high regard for it. Now I feel that every time I go in, they’ll recognize my name and treat

Great food and service. The portions were solid. I had to ask for more dressing on my salad because they were light on that. The piece of bread that my friend got for his side was massive. Definitely worth it. The people were very nice. I would go to this location again because it’s near a lot of my favorite stores.

Maybe the best well run Panera I've been to. It was clean, lots off seating and I always enjoy the lighting and atmosphere of a Panera. Food came out quickly. I did rate this for 5 or of 5, it was good, got the Fiji salad... But this was dinner, late in the day, did not make me sick as in other places I've been.. But I did notice the lettuce was maybe towards end of life on some leafs.

Girl at register was not friendly at all. I had a deal on my phone and was new to using deals. She seemed impatient and made me feel rushed. I felt like I shouldn't have come in but maybe order online and just pick up, which next time I will. Food was good as always

I have gone to Towson Panera twice in the past week. On Thursday I ordered on line got home, it was the wrong sandwich. This morning I ordered a bagel and cream cheese got home no cream cheese. It was not busy either time I was there. Associates need to pay more attention to order details. I paid for the cream cheese. Thank you