Panera Bread

French dipper is always my favorites. I had two visits at Panera recently. First visit I ordered pick two, so half French dipper and a soup, and it was perfect. This time I ordered the whole sandwich of French dip, and when i saw the dip container, I thought it was the same amount as for the half French dip sandwich, so I went to ask prep people there to see if I get more since I ordered the sandwich, and they said the half dip and whole sandwich is the same amount of dip. And not able to add more even I raised my concern of my sandwich, I tried to ask the manager and she said she can’t do anything. Does it make sense ? Now I have half of the sandwich without any dipping !!!!!

Soup was cold and there was the smallest possible amount of avocado in my sandwich. I ordered around 8:30 pm. Don’t go last minute. Very disappointing. It’s almost random to get a good meal here.

I personally want to shout out a phenomenal, kind man from this location. Mr. Helton, the Assistant Manager. I will be forever grateful to this gentleman. I was in a pickle with my car not starting, and he was kind and helpful, which is rare to come by. He didn't just leave me in the parking lot; he offered me food, drink, and encouragement not to stay in the car. Managers like this are worth celebrating for their exceptional customer service. If I had to come back to Panera Bread, it would be specifically because of Mr. Helton. Thank you for being so kind, helpful, and resourceful.

Service was terrible. Greeted by a cashier named ‘Grace.’ If you’re seeing this, work on your manners. Cannot describe how many times I had to repeat myself and still received the wrong order. Wanted a steak sandwich, and got chicken. How does one mess up such a simple request. Meal itself was questionable. Will not and do not recommend this establishment to others, even when I typically consider other Paneras pretty good. Just awful.

Love this Panera ! I’m always a big fan of Panera ! And this location was just amazing . Right in downtown and this place has a lot of parking ! Fantastic service .. Of course , Panera prices have gone up after lockdown .. but it’s good once in a while. . Love their soups . Ordered tomato soup and it was a bit sweet but good . I like their salads and sandwiches 🥪 too .. quick service and lots of tables inside to sit / eat . Lots of school students studying inside :) coffee was ok . Juice 🥤 was good . Overall a good experience..