Panera Bread

The food is usually delicious, if/when they get it right. There's absolutely no consistency though, which seems like a management problem. Today's sandwich was a $9.00 grilled cheese that had exactly 1 slice of cheese. To go orders are nearly always wrong/missing something and service is often ridiculously slow despite ordering ahead.

TERRIBLE experience. Waited in the drive thru for 25 minutes, pulled in front came inside and was ignored by the workers. Then a male employee told me food will be done whenever they decide to finish it. You look behind the counter there’s piles of flour and dirt and debris everywhere. Disgusting. Never received my food and everyone working had terrible attitudes, and seemed underskilled at this location. Poor customer service would never recommend. Will be disputing since I never received my food and there was no manager to solve my issue .

We waited 45 minutes for them to lose our food and make us late for an engagement, only to have to argue about getting a refund and letting us leave the restaurant. Will never return, spend your money with a more considerate business

I ordered through the drive thru and it took them 30 mins ! Then got the nerve to say it will be another 20 mins because they can’t find my order ! I ordered directly with them through the drive thru.. I asked for a refund the manager didn’t even care ! Worse experience, wasted my whole lunch waiting !

I generally like the food when I order inside, but the drive through and to go orders are terrible! My mediocre “full” salad was the size of a half.. maybe.. there was 1 pecan in it and only 2 small slices of apple. It was filled with iceberg lettuce and tomatoes… horrible! And for the lovely price of $12!!!