Papa Johns Pizza

bad customer service. waited an hour and a half just to get the wrong pizza.. delivery driver was on the phone walking up to our door and during the delivery process. ordered a cheese and a pepperoni, got a cheese and another cheese with stuffed crust instead.. only good thing was the breadsticks and oreo bites. will not be ordering from this location again.

Complete lack of anything from the establishment, from the food to the people taking the calls to delivery. Waited almost 2 hours for food, they wouldn't take my call just push me to hold over and over until I had to call from a different phone, they answered right away, conveniently to take your money and send what they think you wanted instead of what you actually order. All done with papa John's

Here is a clear, respectful, professional summary you can use for a formal report: ⸻ Incident Summary: On [date], I arrived at the restaurant to pick up an Uber order. While there, I attempted to place a separate personal order for garlic bread. I was told that customers picking up Uber orders are not allowed to place additional orders, even though I have been able to do so in the past without issue. I responded politely and explained that I would cancel the Uber pickup so that another driver could take it, allowing me to place my personal order instead. At that point, the individual who identified himself as the manager informed me that he would not serve me at all. As I exited, I overheard him make a racially offensive remark directed at me, which was both shocking and completely inap

Today I came back after almost a year of bad experiences in this place. It was a very pleasant surprise to have a young man so nice helping me, and the pizza quality was excellent! Keep up the good work! Managers .. give him a raise so you don’t have to hire people with bad attitude any more. 11/2/25 around 2pm

My past couple visits for pickup after I ordered online has been great, the stuffed crust pizza with 5 toppings, which were good and fresh and by the way is awesome, full of cheese, which usually the crust at other places were half filled or no cheese .. the regular cheese pizza is always my go to.. and I love the garlic butter sauce.. the young man at the counter was friendly and polite.. and if you have a account you earn with each order towards a free pizza.. I definitely recommend stopping here, as well picking up yourself which is fast and my orders have always been ready within 10-15 minutes.