Papa Johns Pizza

In the past, the pizza at the Canonsburg location was good. So we ordered last night and picked up. The pizza was terrible. Crust soft and soggy, cheese not melted, almost no sauce. It seemed to be a reheat, not fresh. I called to tell them about it. As I explained, no reaction from the woman that answered the phone. The only single response was all our pizzas made fresh. There was basically no apology, nothing. It was like talking to a wall! I told her I think you should know about this. Again, no response. I finally gave up and ended the call. Will not be going back to the Canonsburg Papa Johns!!

Ordered delivery, and it showed in less than 30 minutes. We thought the pizza was good after cutting the slices better. we just couldn't pull them apart. We tried the New York style.

We ordered 2 specialty pizzas.. both no onion.. both came with onion.. 😞.. the Buffalo chicken pizza is NOT what it used to be.. they use "grilled" chicken instead of chicken poppers, and they don't use a ranch sauce with a buffalo swirl anymore... It's just straight buffalo...both pizzas were made incorrectly, but still tasted good..

I understand pickup times MAY be extended due to how busy you are - however, when someone places an order an hour or more before the requested pickup time, this order SHOULD obviously be done when you arrive. They had forever to plan ahead and figure this out.

The pizza was very delicious 😋 and staff was very polite and friendly very good service for as busy as they were