Papa Johns Pizza

This location is bottom tier. I ordered a simple 3 topping pizza and they still managed to mess it up. I ordered a sausage, jalapeño, & pineapple pizza & they only put sausage. The cashier was rude & didn’t even greet me when walking in. I took the pizza back inside after seeing that my order was wrong & he said “what do you want me to do” & proceeded to just look at me like I was the person who messed up…I just left with my pizza bc I was tired of waiting 30+ min anyways. 0/10 recommend.

Inconsistent service, always mediocre at best. Half the ingredients missing from my pizza usually and takes extra 15-20 minutes after it says the pizza is ready for pick up to actually get the pizza. It is the only Papa Johns in my area, which is unfortunate cause I like Papa Johns, just not this location of Papa Johns. Do better!

For our orders, they were ready within the time estimated. There was inconsistency in the quality in work when we order the same thing two times, one time had few pepperonis that we were wondering if it was the correct order but the second time it was perfect. We like this location because they have a drive thru. As a parent with kids, it is a gem to be able to pick up things by car without waking up or carrying kids to pick up food.

⭐ 1 Star (Would Give -5 Stars If Possible) I had one of the worst customer service experiences I’ve ever had with this Papa John’s location. I placed an Uber Eats order and five different drivers went into the store trying to pick it up. Every single time, the employees told them the order had already been picked up — which was NOT true. After calling the store myself, one employee told me, “Yes, we have your order,” but when I asked if he actually had eyes on it, he admitted he did not see it and didn’t know what was going on. I asked for a manager, and that’s when things somehow got even worse. The manager was extremely rude and claimed he didn’t even have any log of my order — which was obviously false, because two different employees had already mentioned my name and order details.

Super disappointed. I usually am a regular. Ordered from there Dec 21 at 7 and had my husband pick up the order. Breadsticks weren’t fully cooked . Still had RAW dough in the center. The pizza crust wasn’t cooked properly as well. Pictures attached. And no the breadsticks didn’t have cheese in them .