Papa Johns Pizza

I walked in, asked for 2 medium pizzas for carryout for when I got some groceries at the Kroger next door. The cashier looked at me like I asked her to land a spaceship on a friggin oil rig or something. They didnt even ask for a name to put on the order. I go do my thing, come back and get my food and, I'm telling ya: the way they cut these pizzas is something to behold (I took pictures). I don't think they even used utensils, they had to have been using some new karate chopping method taught by sensei Hellen Keller. Not one of the cuts penetrated to the bottom of the pizza. Pretty sure it had one thimbleful of sauce. 33 dollars I'm never getting back. Don't come here

Ordered a pickup from this place. Will admit I made a mistake in the ordering process which I didn't learn about until I came back home which is on me, but when I arrived (under the assumption my order was successful), I stood in there for over 15 minutes with absolutely ZERO acknowledgement from any staff. There was a lady in front who was there for at least half an hour and was still there after I left (parked in a no parking spot with the car still running AND a baby in it by the way, at night). I finally got fed up and left after I actively asked for help to figure out what I did wrong with the order and got ZERO response or acknowledgement that I had said anything. completely ignored. I need to make a habit of checking reviews before I go to places. do not go here.

This location has declined over the years! Prices are up and quality is down. I ordered 2 large pizzas. My issue is a works with original crust and got thin crust and light toppings. It was ready incredibly fast. Was that because it cooks faster with thin crust? The checkout time took about 10 minutes because he “hit the wrong button.” Stuff happens. Maybe more training would be helpful.

Visited Papa John's on 8/10/24 & ordered XL NY Style Pepperoni pizza & 2 of the 8 pieces had excessive air bubbles in it. I called & spoke with Cassy letting her know, & she said she personally made & baked the pizza. She claimed there wasn't anything wrong with the pizza. I wasn't wanting or asking for anything free, simply wanted a manager to be aware that pizza was below quality & Cassy was rude & kept insisting that there wasn't an excessive air bubble.

DO NOT order dips with your delivery order. You will pay for them, but will never receive them! Then you’ll try and talk with the manager, and she does not care that you didn’t receive what you ordered. Just an fyi!