Papa Johns Pizza

We ordered three pizzas and two came out burnt. The girl who answered was nice, sent her a picture and they sent two new pizzas out but same thing they were burnt. The only pizza that looked good was the Alfredo pizza and that’s because you can’t tell the cheese from the Alfredo sauce. They don’t put enough cheese and that’s why the pizza burns. They wouldn’t put this cheese pizza In a commercial, I’ll tell you that. Will not be ordering from papa John anymore.

This papa John’s has amazing food but on some nights not the best service. Employees do not pay attention to order details. HOWEVER, today has changed the way i feel. I got a call from the manager this morning personally apologizing & offering a credit for the order they messed up. Then Zay (the night manager) helped me with my order. He sat on the phone with me for 10 minutes as we tried to figure out why my order wouldn’t go through online. After a few tries, we figured It out. I LOVE pizza & the interactions today made me love this location even more.

Josh the store manager was not helpful with the customer service he provided. I called to inform the store about the unfresh pizza and the frozen soda that was delivered. Hs’s response was (what would you like me to do about it). The whole staff was unprofessional and did not take accountability. I order with Lee road Papa John’s a lot so to be treated as such was very disheartening.

The worse delivery was great but two slices were burnt topping weren’t rite and they had the nerve to send 50% off on regular price item why would i want to order again

Placed order for delivery. Order was wrong. Local store would not assist in fixing. Manager swears she made order correctly. My car is inoperable right now n they still wanted me to bring the pizza I asked to be delivered back to the store before they would correct. Still waiting to hear from the general manager. Check your order before you or the driver leaves even though it may not do any good.