Papa Johns Pizza

The food has always been good, but the timing has been a consistent problem. The last couple of times we’ve ordered, the pizza has been at least 30 minutes past the promised time. This most recent order was placed at 11am for a 5pm pickup, and when I arrived I was told it would be another 30 minutes. We didn’t end up getting the pizza until after 6pm. If scheduled pickup times are offered, they really need to be honored.

I was having a super difficult time, so my partner had pizza delivered to me. The young man that delivered my pizza made me laugh when I didn’t think I could. Need more lighthearted and happy people to spread the joy.

Terrible food, terrible service, terrible price. No communication with the customer when orders cannot be delivered after being ordered and paid for. Always using the “Understaffed” excuse when their incompetence is what is creating the issues. Ashley is a joke of a manager. She has no problem solving skills whatsoever. Avoid this place at all costs.

we ordered a thin pizza with pepperoni and green peppers, onions on half. They put them on the whole pizza. Not only was it made wrong it wasn't even cut I was able to pick the whole pizza and take a picture of it. On top of that our garlic bread sticks were not done it looked like cheese when we pulled them apart. The only positive thing was the employee that answered my angry call. They offered to remake our pizza or give us one at a later date.

Everything I did receive was mostly crust with very little toppings. The picture is of the cheese sticks. The center the only part with cheese. Under it is raw dough and on top is more grease than a deep fryer. I called and was told very rudely that's how they make it. I then messaged corporate and didn't get a reply. Then when I picked up the box to get rid of it the bottom gave out. This is the worst papa johns store I've ever ordered from and I've ordered from alot of stores in different places. Until I moved to Marion I only ordered pizza from papa johns. I order out at least once a week and spend over $50. It won't ever be from this papa johns again. Guess I'll have to wait until I go out of town to get it again.