Papa Johns Pizza

Morristown, TN · Pizza restaurant

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Morristown
#44
of 155 restaurants
City Percentile
34%
rating percentile

Papa Johns Pizza is a restaurant located in Morristown, TN. It is one of 155 restaurants listed in Morristown. Its 3.8-star rating is slightly below the Morristown city average of 4.1 stars. There are 10 photos associated with this location.

About Papa Johns Pizza

At Papa Johns Pizza in Morristown, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Morristown pizza... More

Hours

Saturday9 AM–
Sunday9 AM–11 PM
Monday9 AM–11 PM
Tuesday9 AM–11 PM
Wednesday9 AM–11 PM
Thursday9 AM–11 PM
Friday9 AM–

Customer Reviews

★☆☆☆☆ 1.0 Andrew Ricker · Sep 2025

I pre-ordered two pizzas through the Papa John’s app and picked them up on my way home from work. Both pizzas were wrong. One was supposed to have no sauce (as clearly stated on the receipt), but it had sauce. The other was supposed to be well done, but the peppers and onions were raw and crunchy, like they hadn’t been cooked at all. On top of that, I was missing a dipping sauce I had paid for. I called and asked for a manager. A woman who said she was management (Kaitlyn/ Caitlyn) got on the phone. Instead of listening, she was argumentative, but eventually told me she would add two replacement pizzas to my phone number as part of their quality guarantee. Four days later, I called to redeem those replacements. She answered and immediately put me on hold. After waiting over 10 minutes, I

★☆☆☆☆ 1.0 Monica · Dec 2024

I hadn’t ordered from Papa John’s in a long time and had high hopes, but unfortunately, the pizza was not good. As you can see in the pictures, it lacked cheese in many areas and had heavy patches of just tomato sauce. The toppings looked like they were just dumped on with no care for an even distribution, and the jalapeños tasted old and hard. I ended up picking off the jalapeños. The one redeeming factor was our delivery driver, who was so sweet and kind. That said, this experience didn’t inspire me to come back anytime soon. I’ll continue my break from Papa John’s for now.

★☆☆☆☆ 1.0 Brad Baker · Oct 2025

Pizza was cold, cheese sticks were crunchy and thin as paper. Worse pizza place in town!

★☆☆☆☆ 1.0 Dev · Dec 2025

The General Manager was the rudest, most stuck up, incompetent "Manager" I have ever seen. He was the absolute worst at everything we asked. Simple questions such as could I get some help with the best deals and he said no. Straight up, no. NEVER talk to the "General Manager" the absolute worst person to ever deal with. Disgusting behavior, do better.

★☆☆☆☆ 1.0 Dalton Turner · Feb 2026

Order 1 papadia it ended up being(one piece of pizza folded in half)and cheese sticks with bacon.. was over 30 dollars for delivery took a little over an hour to get to me less than 2 miles from there shop.? Needless to say they will never get another dollar of mine what a sorry place..

Accessibility & Amenities

✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Lunch ✓ Dinner ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Late Night Food ✓ Dessert ✓ Table Service ✓ Restroom ✓ Casual ✓ College Students

Services

Pizza restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.