Papa Johns Pizza

Ever since this location started relying on door dash to deliver orders we have had such bad luck. If the food shows up it is great but the last two orders have been horrible. First time we got someone else's order, 4 huge pineapple pizzas. The second time we ordered at 5:20 and the pizza still hadn't been picked up by door dash by 6:20. Called the store and there is nothing they can do?? The driver that took our order was coming from Sanford and wasn't even at the store yet giving us an ETA of 7pm?? The store should be able to intervene if there is an issue with the door dash drivers, or they need to go back to hiring drivers because they are going to lose customers this way.

Pizza was pretty bad. Ordered a large two topping pizza, barely any cheese and toppings. I felt like I was eating the cardboard box it came in most of the time. After my first slice I quickly remembered why this location is rated 3.5 stars. Next time I'll go across the street to Marcos and get a better pizza.

People who take care of online orders need to learn how to READ! Asked for light BBQ sauce on pizza and they poured a bucket on it instead. Paid for extra onions and got NOTHING! Either they do this on purpose or they can’t read. Last time I will order from this place. You can’t fix stupidity and incompetence in people.

I'm over this place!! ... this location anyway. For franchises, I've always loved Papa John's the best, for at least 20 years; then I moved to DeBary and this Orange City location has failed 4 out of 5 times in 2023, with the one time being only mediocre. I've had to have 2 of the 4 failures be replaced, after 1st getting home and then having to drive all the way back and go outta my way and endure the frustration only to get a barely tolerable pizza which we still ended up throwing half of it away. Failures include wrong toppings (including ones we don't eat or that make us sick and that we obviously didn't order); undercooked pizzas, overly soggy pizzas; etc.) The included picture is of our pizza from tonight, one that is overly soggy and undercooked. This after getting to the store f

I haven’t had Papa John’s in so long. The last time I had it, it was amazing, which was about 5 years ago. They’ve changed something. The cheese and sauce tastes different. The bread sticks were crunchy but still doughy, which was great.