Papa Johns Pizza

In the process of being retyped, & updated: PLEASE DO NOT ORDER FROM THIS LOCATION. I am pleading with you to do not buy any pizza, or cookies from this location at 117 North Main Street, Port Chester, New York 10573. I bought 4 pizzas, & 1 cookie from this location at the end of February 2024. As you can see in my photos -- these pizzas were made awfully (in my opinion) — looked awful, tasted awful, & had very little toppings on them. I ate the cookie first. I got very sick from eating their cookie (food poisoning). I complained to them about my cookie order, & about my pizza orders. I asked them kindly to remake my pizzas. They refused to remake my pizzas. Soon after, I called into the Papa John's National Customer Service headquarters. The store's owner (who's name is: Muham

I ordered tonight through door dash and the guy was on a bicycle and couldn’t get to where I was. I gave him the address to the weigh station on the interstate and he went to a neighborhood and said he was here. I lost $22 and the manager didn’t really speak English at Papa John’s. I would like to be compensated for not receiving my food.

Ordered a pizza at 12:30 am and got a message 45 minutes later that it was delivered. They did not deliver. After calling the store multiple times and no pick ups, we finally get someone and they say “wait 5 minutes for the driver”. We were waiting for 20 minutes and then we decided to drive to the store (now it’s 1:30 am). Halfway there they call us and say he was outside our address. I then explained how NOBODY picked up the phone and we had no update so we were going to the store ourselves. The driver met us at the store and delivered our pizza. Not only was there NO communication, but they even made the pizza wrong. And instead of apologizing, we were several times “not to order late again”. Maybe update your hours if you CANNOT handle an order at 12:30 am. It’s not my fault. Do your j

I ordered one large pizza at 7:50pm and it arrived at 9:30 pm. During the time frame I called the store and the man said to give the driver 5 minutes. 15 minutes later the man at the store said another 5 minutes. After that phone call, the store no longer picked up which caused me to go in person at the store to try to cancel my order. The man at the store said he cancelled it and it would take up an hour for the money to be refunded. I asked him for a receipt and he said “for what?” Fast forward when I was at Walgreens, I get a phone call from the driver saying the order was at my house. I told him I cancelled it and to bring it back to the store and he refused. He left it in the hallway. At this point the pizza was cold. I had to go back into Papa John’s telling them to call their drive

I had an order to pick up 1:20 and the restaurant closed I lost time and money