Papa Johns Pizza

This location just can't seem to get it together. I have tried them several times and unfortunately I consistently have issues with my order. My experience today was enough to make me leave a review. My order was delivered to a different person. When I called and requested my order to be remade and sent to me again they said it was going to take 45 minutes. For the inconvenience I asked if they could upgrade my 2 large pizzas to 2 XL pizzas. I was told no because it messes with their inventory. My only options were a refund or credit. I had used $28 in rewards so I was only paying $1 for the pizzas and $11 and change for the tax, delivery fee and tip. When I asked if I would get my $28 in rewards back on my account if they refunded me I was told by the manager that he wasn't sure. After fu

The “manager” is a heartless rude grinch on a power trip. HE THREATENED TO INTERRUPT OUR FAMILY’S FUNERAL BEING HELD AT THE MORTUARY NEXT DOOR TO COMPLAIN TO THE FUNERAL DIRECTOR. Why? Because we parked in a parking spot in front of this Papa John’s store. The parking lot in this complex is almost all open/ no reserved parking. There were no signs. He sees our family get out of the car, runs out of the store and starts screaming that parking space is for his delivery driver. The thing is- we’ve frequented this complex since it came into existence. We are well aware the rules of this parking lot, and again, there are no signs. We point that out and inform him we are there for a family member’s funeral and the parking lot is packed. Although we don’t need a reason to park there. This ma

I hate leaving bad reviews, but... Sadly, this location likes to understaff for holidays. I ordered a few pizzas and cheese sticks on Halloween night. I was quoted 1 hour for pickup. No problem. I showed up at the 1 hour mark and was then advised my pizzas would not be ready for another 2 hours! Wow! Not cool. The poor kids working that night should have had at least 4 to 5 more people working to cover the rush. That obviously didn't happen. I got my money back and went to another restaurant instead. The poor gal at the register was being barked at by rude customers and the whole crew was clearly overworked and stressed out. Lousy management indeed. I won't be back.

Public Safety Review – Papa John’s Driver Incident (16th St & Winchester Rd) Location: 16th St & Winchester Rd Driver: Papa John’s employee Vehicle: Black Toyota pickup (4Runner or Tacoma) --- 🚨 What Happened I was in the right‑turn lane, preparing to make a legal right turn, when a Papa John’s driver in a black Toyota 4Runner/Tacoma suddenly pulled into the center two‑way left‑turn lane — the lane meant ONLY for left turns — and used it as a passing lane to get around traffic. That middle lane is for left turns only, not for cutting around people, not for speeding through, and not for treating the road like a shortcut. This kind of reckless move is exactly what I see every day here and why I'm leaving. Cops won't even do their job here.

11/22 was going to order pizza at this location and saw an EMPLOYEE harassing a customer. I witnessed a whole fight outside. Employee is chasing the customer outside while customer is walking away trying to ignore him. Then the employee pushes the guy and punches him from behind. Then the customers wife came out and ripped him off the customer and thankfully she was recording and he looked like he was going to hit the woman too!! Then once he saw she was recording he ran back inside!! Cops were called. Nice place to take kids!!